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Print queue prints jobs out of order.

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  • Print queue prints jobs out of order.

    We have a shared printer on a Windows 2003 server (our print server). We have an ASW system which runs on the IBM i-series which sends print jobs to the printer which then prints packing slips for the warehouse staff.

    We have found that at some point in time, the print Q on W2K3 shows the printer is out of paper but when we check the printer, we find that it is happily sitting idle. This is problem #1. Problem #2 is that the print Q operator has found that stopping and restarting the Windows Print Spooler service fixes problem #1, but now the printer prints the jobs in its Q in the wrong order.

    I'm looking at the print Q now and the jobs are listed with the following date/time stamps:

    7:54 am 6/12/2007
    8:42 am 6/12/2007
    8:45 am 6/12/2007
    6:18 am 6/12/2007
    8:45 am 6/12/2007
    6:18 am 6/12/2007
    6:48 am 6/12/2007
    8:03 am 6/12/2007

    These date time stamps should be listed from earliest down to latest. The printer is Kyocera FS-3900DN using the Generic/Text Only driver.

    Can anyone shed some light on these two issues?
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    +-- JDMils
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    +-- Regional Systems Engineer, DotNet programmer & Jack of all trades
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  • #2
    Re: Print queue prints jobs out of order.

    This issue is re-occurrig again. Does anyone know if it is at all possible that the Windows Print Spooler can mixup the order of printed documents in one print Q?
    |
    +-- JDMils
    |
    +-- Regional Systems Engineer, DotNet programmer & Jack of all trades
    |

    Comment


    • #3
      Re: Print queue prints jobs out of order.

      As far as i'm aware the spooler on the system should just print in the order that it receives the documents.

      Are you running the latest pritner drivers for the printer???

      Comment


      • #4
        Re: Print queue prints jobs out of order.

        You can prioritize print jobs.

        http://technet2.microsoft.com/window....mspx?mfr=true
        ** Remember to give credit where credit is due and leave reputation points where appropriate **

        Comment


        • #5
          Re: Print queue prints jobs out of order.

          Doesn't really explain how a print Q can have X jobs in date/time order then the next minute the jobs are scrambled. Thanks anyway.
          |
          +-- JDMils
          |
          +-- Regional Systems Engineer, DotNet programmer & Jack of all trades
          |

          Comment

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