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Remote Desktop works but no Remote Assisatnce

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  • Remote Desktop works but no Remote Assisatnce

    I am able to RDP to a vpn client but Remote Assistance does not work, Permission Denied. Does any one have any ideas why RDP would work and not Remote Assistance?

  • #2
    Re: Remote Desktop works but no Remote Assisatnce

    Do you have the "Allow Remote assistance invitations to be sent from this computer" option enabled on the computer that you're trying to issue the remote assistance request from?
    Regards,
    John

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