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  • Remove Failed Updates

    I like my morning SBS2011 report all green and work to keep it that way.

    For whatever reason after we upgraded from XP to Win 8.1 an attempt was made by WSUS to install XP SP3 on 3 of the Win 8.1 machines.

    As you might guess they failed.

    So now every morning I have to see that 3 updates have failed and I can't find a way to remove the error.

    It's not a show stopper but it bugs me.

    Thanks
    TuckerJ

  • #2
    Re: Remove Failed Updates

    Have you installed the latest WSUS updates?
    Make sure you have this update installed so it can service Windows 8/2012 clients.
    http://support.microsoft.com/kb/2734608
    Regards,
    Jeremy

    Network Consultant/Engineer
    Baltimore - Washington area and beyond
    www.gma-cpa.com

    Comment


    • #3
      Re: Remove Failed Updates

      Originally posted by JeremyW View Post
      Have you installed the latest WSUS updates?
      Yep, I did that before I would turn the first 8.1 out into the wild. Everything is actually working better than I thought it would.

      I have no idea why these and only these 3 machines decided they needed upgraded to XPSP3. We had been running SP3 for several years.

      It's been this way for probably 3 months now.

      Thanks
      TuckerJ

      Comment


      • #4
        Re: Remove Failed Updates

        Are you absolutely sure that WSUS tried to install XP SP3 on these computers? Were these computers upgraded from XP to 8.1 or is it new computers? If new, were they named the same as the old?

        You can try declining the offending updates in the WSUS console.
        Regards,
        Jeremy

        Network Consultant/Engineer
        Baltimore - Washington area and beyond
        www.gma-cpa.com

        Comment


        • #5
          Re: Remove Failed Updates

          I think you may be right about computers with the same name. These were the first 3 I replaced with a new Win 8.1 computer but I selected them because the users were on vacation and I probably did use the same computer name. The others were loaded while users were online and I know I changed computer name on them. Ha..how about that....thanks.

          Now, how would I decline an update on the WSUS console? I have whacked around in there some but couldn't find a way to delete the error or the update. I thought once I found a way but I think I was about to delete the entire computer from WSUS control.

          Would declining the update make the error go away now that the error has already been logged?


          Never mind, I found where to decline the update and it sounds like it will remove all records involved. I'll see in the morning.

          Thanks for steering me in the right direction.


          Thanks Again
          Last edited by TuckerJ; 6th January 2015, 20:10.

          Comment


          • #6
            Re: Remove Failed Updates

            If declining doesn't work then you can just delete the computer from WSUS. It will be recreated the next time the computer checks for updates.
            Regards,
            Jeremy

            Network Consultant/Engineer
            Baltimore - Washington area and beyond
            www.gma-cpa.com

            Comment


            • #7
              Re: Remove Failed Updates

              I think declining will do the job except I missed one.

              Thanks Jeremy the help is much appreciated.

              TuckerJ

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