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  • Slow access

    Quick puzzle! We have upgraded from an old server running NT4 Server to a nice shiny new (fast) server running SBS 2003. The only problem is that all the users are now finding that opening files off the server is very slow - typically 10-15 secs to open a file regardless of the size of the file.

    Even though the network was not touched I have checked that all is okay (run QCheck etc.) and all is fine.

    Anybody able to give me a clue or suggestion?

    Thanks

    Colin
    Colin

  • #2
    Re: Slow access

    1. Check AV settings (disable scanning of mapping drives etc.).
    2. Verity that you use the latest drivers, bios etc.
    3. Verity that there no network problem via sniffer.
    4. Try to create a new files and check if the problem occur again.
    5. Check that all the clients point to the DNS=DC, and you setup WINS
    correctlly.
    6. Try to add static map to the WINS + DNS with old server name point to
    IP of the new server.

    Can you supply more information on the hardware of the new server?
    Best Regards,

    Yuval Sinay

    LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

    Comment


    • #3
      Re: Slow access

      Done all that ... also disabled SMB. New files are the same.

      Server is HP Compaq ML350 - Xeon 3Ghz 1Gb RAM

      Only about 8 clients on the network - all using XP
      Colin

      Comment


      • #4
        Re: Slow access

        Please install:

        http://support.microsoft.com/kb/898060

        Upgrade to Smart Start 7.40b and try to replace the network switch with
        HP/Cisco/Nortel switch.
        Best Regards,

        Yuval Sinay

        LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

        Comment


        • #5
          Re: Slow access

          ColinJack
          Are you referring to SMB Signing? and have you disabled it in TWO policies.
          See http://www.smallbizserver.net/SBS200...9/Default.aspx for full details
          TIA

          Steven Teiger [SBS-MVP(2003-2009)]
          http://www.wintra.co.il/
          sigpic
          Iím honoured to have been selected for the SMB 150 list for 2013. This is the third time in succession (no logo available for 2011) that I have been honoured with this award.

          We donít stop playing because we grow old, we grow old because we stop playing.

          Comment


          • #6
            Re: Slow access

            Firstly yuval14 ... they have a 3Com switch, so wouldn't want to change that. Tried the MS patch ... no better.

            teiger ... yes disabled SMB signing in both places.

            Colin
            Colin

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            • #7
              Re: Slow access

              I *was* going to ask the forum this very same question but with a slight twist... my issues include (what seems like) the constant loss and reconnection of the network. I also installed the patch (no difference)... I started investigating Microsoft's change to the MTU to some ridulously low number - something about preventing SYN attacks and other denial of service attacks... All of the laptops and desktops that connect to my SBS 2003 are using XP Professional .. apparently the same tcpip.sys patch applies to XP Professional as well - I'm going to install the patch on a few of the XP systems as well... I'd really like to get this problem resolved before the XMAS break is over... I've been searching the net for any ideas I can find...

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