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SBS 2011 exchange cannot send to AOL

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  • SBS 2011 exchange cannot send to AOL

    Hello,

    I have exchange running on SBS 2011. It has been functioning well for a number of weeks. I have a user who has discovered we cannot email AOL:

    Delivery has failed to these recipients or groups:

    email recipient (person@aol.com)
    The server has tried to deliver this message, without success, and has stopped trying. Please try sending this message again. If the problem continues, contact your helpdesk.






    Diagnostic information for administrators:

    Generating server: PRIMARY.MYDOMAIN.local

    [email protected]
    #550 4.4.7 QUEUE.Expired; message expired ##

    Original message headers:

    Received: from PRIMARY.MYDOMAIN.local ([fe80::8bf:73cc:43c8:2fe0]) by
    PRIMARY.MYDOMAIN.local ([fe80::8bf:73cc:43c8:2fe0%12]) with mapi id
    14.02.0318.001; Thu, 4 Oct 2012 12:23:08 -0400
    From: Company sender <[email protected]>
    To: AOL recipient <[email protected]>
    Subject: RE:
    Thread-Index: AQIf5tSTuhwBd11OkLJyOsYBXDtS0wFcciUfAgCaPnSW6eMCwA ==
    Date: Thu, 4 Oct 2012 16:23:07 +0000
    Message-ID: <[email protected] aquatalia.local>
    References: <[email protected]>
    <1617079247[email protected]b12.c20.bise6.blackberry>
    <[email protected]>
    In-Reply-To: <[email protected]>
    Accept-Language: en-US
    Content-Language: en-US
    X-MS-Has-Attach:
    X-MS-TNEF-Correlator:
    x-originating-ip: [192.168.100.116]
    Content-Type: multipart/alternative;
    boundary="_000_1EBF49F1F738094C9171C8EA4811755706D 55A15PRIMARYaquatali_"
    MIME-Version: 1.0

  • #2
    Re: SBS 2011 exchange cannot send to AOL

    Are other users able to deliver to AO-heLL or is it a general problem?
    Have you checked if your IP is blacklisted?
    How are you delivering -- direct or smarthost?
    Tom Jones
    MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
    PhD, MSc, FIAP, MIITT
    IT Trainer / Consultant
    Ossian Ltd
    Scotland

    ** Remember to give credit where credit is due and leave reputation points where appropriate **

    Comment


    • #3
      Re: SBS 2011 exchange cannot send to AOL

      Thanks for the quick reply!

      -no one can email AOL.
      -We are not blacklisted.
      -it is a direct.

      Comment


      • #4
        Re: SBS 2011 exchange cannot send to AOL

        Do you have a smart host you can try using?
        (AOL are notorious for refusing emails from anyone they don't like )

        Are any other domains giving you problems?

        EDIT -- you do not appear to be alone in having these problems:
        http://www.webmasterworld.com/websit...gy/4168631.htm
        Do you have reverse DNS set up on your external DNS server?
        Last edited by Ossian; 7th October 2012, 16:57.
        Tom Jones
        MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
        PhD, MSc, FIAP, MIITT
        IT Trainer / Consultant
        Ossian Ltd
        Scotland

        ** Remember to give credit where credit is due and leave reputation points where appropriate **

        Comment


        • #5
          Re: SBS 2011 exchange cannot send to AOL

          No other sending issues...just AOL. I could try a smarthost...I'd rather not if I don't have to.

          Comment


          • #6
            Re: SBS 2011 exchange cannot send to AOL

            Do you know how I can be sure of the reverse DNS on the external DNS?

            Comment


            • #7
              Re: SBS 2011 exchange cannot send to AOL

              Go to any external site and do ping -a <your external IP>.
              But I would really recommend a smarthost if you send a lot of mail to AOL (amongst others)
              TIA

              Steven Teiger [SBS-MVP(2003-2009)]
              http://www.wintra.co.il/
              sigpic
              Iím honoured to have been selected for the SMB 150 list for 2013. This is the third time in succession (no logo available for 2011) that I have been honoured with this award.

              We donít stop playing because we grow old, we grow old because we stop playing.

              Comment

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