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  • Problem exchange mail and Iphone

    We rolled out a SBS 2011 server with a valid certificaat.
    We have problems with 2 iphones , they can receive mail but only the headers and when we try to send mail we get an error message`s ( can`t send the message)

  • #2
    Re: Problem exchange mail and Iphone

    IMHO start with www.testexchangeconnectivity.com and verify ActiveSync is performing as expected. Post any errors back.

    Have you tried deleting the account or doing a hard reset on the iPhones -- normally, if everything else is OK, they work fine using their built in Exchange client.
    Tom Jones
    MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
    PhD, MSc, FIAP, MIITT
    IT Trainer / Consultant
    Ossian Ltd
    Scotland

    ** Remember to give credit where credit is due and leave reputation points where appropriate **

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    • #3
      Re: Problem exchange mail and Iphone

      We have tested Exchange ActiveSync below the result

      ExRCA is testing Exchange ActiveSync.
      Exchange ActiveSync was tested successfully.


      We have now connected a Nokia we can receive mail, when we try to send mail we get the same error.

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      • #4
        Re: Problem exchange mail and Iphone

        Can you do all the remote tests including OWA?

        Since it is SBS, have you re-run the CIEW Wizard?
        Did it ever work?
        Tom Jones
        MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
        PhD, MSc, FIAP, MIITT
        IT Trainer / Consultant
        Ossian Ltd
        Scotland

        ** Remember to give credit where credit is due and leave reputation points where appropriate **

        Comment


        • #5
          Re: Problem exchange mail and Iphone

          What do you mean whit CIEW Wizard?

          The results of RPC/HTTP connectivity test.

          Attempting to ping RPC endpoint 6001 (Exchange Information Store) on server servername.local.
          The attempt to ping the endpoint failed.
          Tell me more about this issue and how to resolve it

          Additional Details
          The RPC_S_SERVER_UNAVAILABLE error (0x6ba) was thrown by the RPC Runtime process.

          its a brand new server/installation
          Last edited by erave; 7th November 2011, 16:48.

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          • #6
            Re: Problem exchange mail and Iphone

            CIEW is the "connect email and internet wizard" you get on the server admin console

            That should configure everything you need in Exchange.

            Can you confirm your router forwards port 443 to the SBS box?
            Tom Jones
            MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
            PhD, MSc, FIAP, MIITT
            IT Trainer / Consultant
            Ossian Ltd
            Scotland

            ** Remember to give credit where credit is due and leave reputation points where appropriate **

            Comment


            • #7
              Re: Problem exchange mail and Iphone

              We solved the problem , we found the solution on this microsoft site.
              http://social.technet.microsoft.com/Forums/en/exchangesvrmobility/thread/321eae51-9cbd-4a5e-85c1-68d8f7b523c3

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