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SBS 2008 Licencing Troubleshooting

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  • SBS 2008 Licencing Troubleshooting

    Hi all,

    I am having some trouble getting the users and comptuers properly configured in SBS 2008 after a migration from Server 2003. I have purchased a total of 50 CALs and I understand that the CALs are not entered into the SBS system anywhere. However, I keep getting the following error in the SBS console:

    Windows Small Business Server 2008 allows a maximum of 75 user accounts and computers. If you have more than this, use the Windows SBS Console to remove some computers or user accounts.

    I have only 47 user accounts and they all show up in the SBS console. However, no computers show up in the SBS console, only in active directory.

    I am assuming the server must be thinking each user and each computer is a different CAL. I just can not figure out how to tell the server that I only want the 47 user accounts to be counted.

    All of our computers are configured with in the company wide GPO. Do these need to be removed?

    If you need more information, please let me know!

  • #2
    Re: SBS 2008 Licencing Troubleshooting

    What Migration process did you use?
    Joined: 23rd December 2003
    Departed: 23rd December 2015


    • #3
      Re: SBS 2008 Licencing Troubleshooting

      I followed directions outlined here:


      1. Now is the time to prep the domain for the 2008 Server which if you was migrating from a SBS 2003 Server you would put the SBS 2008 DVD in and run the Migration Prep Tool and do these steps. Well this is not a SBS 2003 Server so you would open a command prompt browse to the DVD Drive and the Tools Folder and the ADPrep Folder. Then run adprep /forestprep and then once that completes give it a while and then run adprep /domainprep and then once that finishes you can just to be sure run adprep /domainprep /gpprep usually this will return you donít need to run this.

      2. Once that is all done it is time to run the Answer File Tool to create a answer file for the migration. You will be using a little USB Flash drive and what you do is plug this into your Source Server and then Browsing to Tools folder on the DVD and running the SBSAfg file. Usually I will select the attended install meaning uncheck the box that says run unattended just so I can verify the information as the migration starts. I also select to Migrate from existing server (join existing domain) and to download Updates. You can select unattended but you need to be darn sure you have all your information correct. One thing to be aware of is where it asks for the Certificate Authority Name do not put the name of your email domain i.e. Leaving it blank is acceptable or Company Name CA or whatever you feel like just not your domain name so leaving this blank is good. So once you are sure everything is the way you want it save your Answer File to the USB Flash drive.

      3. Now is the time to start the install of the SBS 2008 by booting your new server to the DVD and you do not have to have your USB Drive plugged into the destination server at this point. Some servers will try and boot to the USB drive if you have it plugged in so it is best to leave it out until it is time for it to be plugged in. which is after the second server reboot if I remember correctly. If you miss this and the server goes to the new install without reading your USB Drive. Hit cancel reboot the server with the USB Drive in and away you go. That is why I select to do a attended install so I can watch what is happening plus to verify the customer info. You can configure you hard drive partitions before or during the SBS 2008. On the HP servers we have the option to configure the Partition sizes during the boot process and it will depend on what you are using for a server and RAID Controller if you can do this before or not. MS recommends a 60 Gig C Drive size I say 100 Gig.

      4. Also be sure in the BIOS of your server you have the time and date set correctly before installing.

      You then would follow along with the Documentation from Microsoft on a SBS 2003 to SBS 2008 migration paper, the steps for walking though the whole migration is on this. Basically what it boils down to is you can use the SBS 2003 to SBS 2008 migration doc you just cannot use the Source Tool to Adprep your domain on the 2003 Server and you use the install DVD to Prep your forest and domain. I would really suggest if you have not been testing this that you do 10 to 20 migrations in your test lab to get yourself ready for this as it is a whole new way of migrating. Also if you do not want to remove the old server it can run as a DC in the domain after the SBS 2008 server is on the domain and has all the Roles moved to it. This is only true with a Standard 2003 Server and not SBS2003


      • #4
        Re: SBS 2008 Licencing Troubleshooting

        Can anyone provide assistance on this issue? Should I just ignore it? We have all of the proper licences for all of our users.


        • #5
          Re: SBS 2008 Licencing Troubleshooting

          From what I understand of SBS 2008, the limit of 75 users or devices is purely a licensing limit and there is no technical limit to the number of users/PCs that can connect. I'm not a licensing specialist and nothing that I say has any authority to it... having stated that, here's what I believe: If you have the licenses to cover the amount of PCs and users that you have, then you can safely ignore that warning. If it's something that you really want to take care of, then you could open up a Microsoft Pro Support case and get it resolved. I'd be interested to know what is triggering that error. Pro Support cases cost a few hundred dollars, but if you get a TechNet subscription, you get two complementary cases for free.
          Wesley David
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          • #6
            Re: SBS 2008 Licencing Troubleshooting


            can anyone help? or should I not worry about it? I have the correct licensing. It is just the console which says otherwise.


            • #7
              Re: SBS 2008 Licencing Troubleshooting

              Are your domain computers in an OU in AD or just in the general Computers container?

              Steven Teiger [SBS-MVP(2003-2009)]
              Iím honoured to have been selected for the SMB 150 list for 2013. This is the third time in succession (no logo available for 2011) that I have been honoured with this award.

              We donít stop playing because we grow old, we grow old because we stop playing.


              • #8
                Re: SBS 2008 Licencing Troubleshooting

                Do a search of computers (add something to something and click "Advanced" then "Find".... like adding members to a group... or security "Add" dialogues.....) the point is filter the parameters for "Computers" and click Advanced, Find.... all the computers are displayed...what OU in AD are they found?... if not in the "My Business" branch.... then maybe the computers were added in 2003 using AD or joined as one would in vanilla 2003. SBS requires the wizards.

                Move computers to correct OU that SBS2003 would have placed them... and see if you still have the issue.


                • #9
                  Re: SBS 2008 Licencing Troubleshooting

                  As far as I understood SBS2008 after 3 days of continious struggle with it - there are 2 different entities inside & they do not always live in piece - AD - active directory and sbs console. I suppose U use SBS Active Directory group converter (search in MS KB). But despite description it does not transfer users, groups only. Actually I had a problem including users into SBS folder redirection group cause I could not seem from SBS console, only in active directory. The only way out was deleting all users and recreating them in SBS console.