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Very, very sick SBS 2008. Any suggestions before I kill it?

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  • Very, very sick SBS 2008. Any suggestions before I kill it?

    Hi all,

    I am wondering if anyone out there could give me some advice in the following case.


    I am trying to give you as much information as I can to avoid the back and forth questions these type of post usually generate. So please hang on with me and read on.


    Server is SBS 2008 Std. Installed one month ago. Worked well for 3 weeks until 28/12 6:30AM.

    Now it a very sick puppy. I am wondering if I should reformat it and restart from scratch or if there is something that can be done to investigate it / fix it. I would preffer to repair if I can as there are a number of special applications installed on the server which requires 3rd consultants.


    Note: these applications use SQL 2005 Express. I remember seeing several times Microsoft updates events informing me that SQL 2005 SP2 had not been installed.

    No particular event can be traced back for sure as to why it is in such a state now and why it started to happen on the 28th. I can see in the event logs some errors due to internet connectivity problems, but nothing more ... so far.

    I will be looking for more indices after posting this.

    What is working:
    * network users can log on their PCs, use the files, print, browse the internet.
    * I can log on the server console, use the files, print
    * I scanned the server with TrendMicro WFBS and found no viruses.

    So what's wrong, do you ask. Many things

    * I cannot browse the internet from the server console (IE does not start, though a process can be seen in task manager)

    * Companyweb is not working (from network PCs) nor do any the internal web site. IIS & WWW Services are running

    * Exchange System Attendant + Information Store services are in a perpetual state of "Stopping". I have now changed all the MS Exchange services to Manual to avoid further problems.

    * Many of the MMC applications will start, but then show an empty page:
    Windows Updates
    Server Manager: while the tree is visible on the left, the content of the items when selected is blank on the right
    Windows Server Backup (which I know is working as I see events in the logs stating the Windows Backup is successful)

    * the following services should have started but have not:
    Windows Update
    Windows Remote Management
    Updates Services
    TPM Base Services
    KtmRm for Distributed Transactions
    Distributed Transaction Coordinator
    Background Intelligent Transaction
    SQL Server (BKUPEXEC) This client is also using Backup Exec as they have a LTO4 tape library

    * During several previous reboots (it is OK now), the display would show something like Installing Updates 1 of 3 (0% done) (or whaetver a server displays when it installs updates). It could then take 2 to 4 hours before the reboot was completed.

    * I am running the Fix My Network task from the Windows SBS Console. It is stuck at ~5%.

    * I am installing SBS 2008 Best Practice Analyzer. It is stuck at "Preparing To Install" . It gave up after a long while.

    >> Found out that the Windows Installer Services is not started and cannot be started. It fails with Error 1053: Could not start Windows Installer Service on local computer.


    Here is IP Config for this server:


    Windows IP Configuration
    Host Name . . . . . . . . . . . . : XXSERVER
    Primary Dns Suffix . . . . . . . : mydomain.local
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : mydomain.local

    Ethernet adapter Local Area Connection:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : HP NC326i PCIe Dual Port Gigabit Server Adapter
    Physical Address. . . . . . . . . : 00-26-55-7E-1E-0C
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.40.2(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.40.1
    DNS Servers . . . . . . . . . . . : 192.168.40.2
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 8:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{FC6DCAB5-57BD-4810-AD86-59F03B3FFF8A}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes


    Cheers

    Alexandre

  • #2
    Re: Very, very sick SBS 2008. Any suggestions before I kill it?

    Hi

    Has anyone any idea yet?

    I found the following event that keeps re-appearing... so the updates did not install

    Restart Required: To complete the installation of the following updates, the computer must be restarted. Until this computer has been restarted, Windows cannot search for or download new updates:
    - Security Update for Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package (KB973923)
    - Update for Windows Server 2008 x64 Edition (KB973917)
    - Security Update for Windows Server 2008 x64 Edition (KB97431
    - Update for Windows Server 2008 x64 Edition (KB970430)
    - Update for Windows Server 2008 x64 Edition (KB971737)
    - Microsoft SQL Server 2005 Express Edition Service Pack 3 (KB955706)
    - Security Update for Windows Server 2008 x64 Edition (KB969947)
    - Cumulative Security Update for Internet Explorer 8 for Windows Server 2008 x64 Edition (KB976325)
    - Security Update for Microsoft XML Core Services 4.0 Service Pack 2 for x64-based Systems (KB954430)
    - Windows Malicious Software Removal Tool x64 - November 2009 (KB890830)
    - Security Update for Windows Server 2008 x64 Edition (KB973037)
    - Update for Windows Server 2008 x64 Edition (KB973687)
    - Update for Microsoft XML Core Services 4.0 Service Pack 2 for x64-based Systems (KB97368
    - Security Update for Windows Server 2008 x


    Could any of these have created this issue?
    Alexandre

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    • #3
      Re: Very, very sick SBS 2008. Any suggestions before I kill it?

      Hi,

      So if i understand it correctly the problems started after running some updates.
      is your backup still working?
      and if yes do you have a tape with a valid backup of the systemstate before
      the 28th.
      I had simular problems with the updates and after that my server was a mess too.
      i was lucky that it wasn`t a production server yet, so i could take the risk and
      set the systemstate back with a valid backup of the day before.
      it worked for me.

      Comment

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