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  • Can't start HTTP SSL Service / WWW Publishing

    Hi,

    first post here after a lot of lurking. I've run out of ideas for a particular problem, and decided that, if the bosses find out that I try and ask for a fix on a forum, it might as well be a forum with a solid reputation

    My problem is the following: As I was trying to use a website on an SBS 2003 server, used to manage an AV solution, I noticed that all websites were stopped. The problem seems to be the following:

    -> The WWW Publishing Service stopped. Reason: ->The HTTP SSL service can't be started. But I can't start the HTTP SSL Service, because it gives me a "The file can't be found error."

    The file in question must be lsass.exe, since that's where the service is pointing to. I've done plenty of researching, but I think that I can rule out the three most suggested fixes:

    1. The file is actually missing -> negative, lsass.exe is where it should be.
    2. The registry key is missing -> negative, as well.

    3. Third party software is messing with lsass.exe -> This is higly unlikely, as nothing new has been installed for ages. I think that I can rule out the anti-virus (Trend Micro Worry Free) as well; because the combination SBS 2003 and TMWF works perfect for other customers. Plus, TWMF isn't running properly because it's management site and web services are stopped

    Because I can't start the HTTP SSL Service, there's a bunch of other issues, as well. But these will sort themselves out once the HTTP SSL Service is started.

    So, my question is: How can I deal with this issue? Preferably without "installing SBS 2003 again".

    (I hope this is somewhat readable / understandable)
    Last edited by Toretto; 3rd December 2009, 10:13.

  • #2
    Re: Can't start HTTP SSL Service / WWW Publishing

    I don't think LSASS is the http ssl service

    go into Services, check the HTTPS service, and find out where it's executable file is... is that file ther e?
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    • #3
      Re: Can't start HTTP SSL Service / WWW Publishing

      I'm pretty sure that it's pointing to LSSAS. I checked it on more than one server (ah, the joy of remote access to all client servers) because you made me doubt myself. See screenshot for undeniable proof

      edit: to be on the safe side, let me state that this screenshot was obviously NOT taken at the server where the service doesn't start
      Attached Files

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      • #4
        Re: Can't start HTTP SSL Service / WWW Publishing

        ok do u have anything in the event logs ?

        if it wasn't SBS, I'd suggest trying to remove and re-add just the http service..

        try this
        http://support.microsoft.com/default...b;en-us;297989

        came from here:
        http://www.experts-exchange.com/Web/Q_21588829.html
        Last edited by tehcamel; 3rd December 2009, 12:01.
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        • #5
          Re: Can't start HTTP SSL Service / WWW Publishing

          AFAIK lsass.exe handles login. See http://www.liutilities.com/products/...library/lsass/ item 3 - unless you think items 1 or 2 apply.
          Actually CA antivirus once got confused between the two and identified the real lssas.exe as a virus - disabling logins to everyone on the domain by removing the file. So research some more before taking action.

          As a non-destructive first step, I would re-run the CEICW checking the firewall and web-site settings ( you did allow OWA and other sites for example...)
          TIA

          Steven Teiger [SBS-MVP(2003-2009)]
          http://www.wintra.co.il/
          sigpic
          Iím honoured to have been selected for the SMB 150 list for 2013. This is the third time in succession (no logo available for 2011) that I have been honoured with this award.

          We donít stop playing because we grow old, we grow old because we stop playing.

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