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  • Slow Access to Files

    Hi All,

    Ive been googling this for days and days, but nothing seems to work.

    I have a SBS 2003 server SP2 installed, and have 5 XP Pro Clients.

    When I access the documents stored on the server they take up to 1 minute to open.... also when i save it takes up to 1 minute too....

    Its causing major time problems between the staff...

    can anyone help me?

    the SBS is set up as DHCP and DNS server.

  • #2
    Re: Slow Access to Files

    A few things to check would be:
    Duplex mismatch on servers/clients to switch.
    AV on server/clients
    Services packs and patches on server/clients

    you don't state what type of documents and how they are accessed specifically.
    Do these "documents" open fine locally?
    Is the server fine for everything else?
    cheers
    Andy

    Please read this before you post:


    Quis custodiet ipsos custodes?

    Comment


    • #3
      Re: Slow Access to Files

      I presume you've been through the usual drill, Event logs, Physical disk diagnostic tools etc.
      You can try to set disc counters to check if there is anything picked up or alternatively you can try the more user friendly Server Performance Advisor SPA from Here: http://www.microsoft.com/downloads/d...displaylang=en

      Ta
      Caesar's cipher - 3

      ZKHQ BRX HYHQWXDOOB GHFLSKHU WKLV BRX ZLOO UHDOLVH LW ZDV D ZDVWH RI WLPH!

      SFX JNRS FC U6 MNGR

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      • #4
        Re: Slow Access to Files

        Originally posted by AndyJG247 View Post
        A few things to check would be:
        Duplex mismatch on servers/clients to switch.
        AV on server/clients
        Services packs and patches on server/clients

        you don't state what type of documents and how they are accessed specifically.
        Do these "documents" open fine locally?
        Is the server fine for everything else?
        hi Andy,

        Sorry I'm fairly new to this, as the last 4 or 5 SBS2003 I installed went in fault free....

        AV is BullGuard on all
        All client machines are XP Pro SP3 up to date.

        Its mainly word and excel but seems to include ALL files....

        I have a folder on the SBS set to My Documents, and all clients will access teh files via the my docs, however any files stored in a P Drive (which is a set as home drive (its in My computer as a mapped drive) - well files in there are all quick.... its like accessing a local copy.

        In SBS2003 on each user page, the home directory assigns P to \\server\users\ (then it makes the P drive private files). Then I used My Document redirection to \\server\users\general so that all users see the same files within my docs...

        if I go to my computer, P drive and open files they are lightning quick, if i open a file in my docs it takes about a minute to open, or save the file...
        Last edited by wmguk; 13th October 2008, 16:26.

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        • #5
          Re: Slow Access to Files

          No worries:
          Is the SBS server up to date though? There were issues with the tcp chimney for example.
          If it is then try disabling the file scanning for the AV as it may be affecting things.
          cheers
          Andy

          Please read this before you post:


          Quis custodiet ipsos custodes?

          Comment


          • #6
            Re: Slow Access to Files

            Hey,

            I've just checked the microsoft update and just needed to do these:

            Microsoft .NET Framework 2.0: x86 (KB829019)
            Remote Desktop Connection (Terminal Services Client 6.0) for Windows Server 2003 (KB925876)
            Update for Microsoft Core XML Services (MSXML) 6.0 Service Pack 1 (KB93426
            Windows Search 4.0 for Windows Server 2003 (KB940157)
            Group Policy Preference Client Side Extensions for Windows Server 2003 (KB943729)
            Microsoft .NET Framework 3.0: x86 (KB928416)

            so they are now installed....

            I'm just trying to work out why looking at a mapped drive is ok, but looking at my documents isnt...

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