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  • SBS 2003 backup problems

    Having problems on a 2003 SBS server with the backup. Problem has been happening for a few weeks now. It's using a Travan 40 drive (Seagate STT3401A).

    I was watching the progress on and off and the estimated time remaining went down to nil, but the back up just continued on, so I wonder whether it went on backing something up until it was full.

    The folder it was on was Server\Microsoft Information Store\First Storage...........

    I wasn't watching when it failed so didnt see any messages pop up.

    The other thing I noticed was that the Exchange databases were over 2 weeks out of date. Seems odd as the customer hasn't reported any problems with Exchange/email not working. The Exchange databases were moved from the C drive to the D drive a couple of months ago due to lack of space on C drive.

    Here is the log for the backup:

    24/07/2008 15:57
    -------------------------------
    Date: 24/07/2008
    Time: 15:57
    User: Administrator
    -------------------------------
    Backup Runner started.
    NTMS session started successfully.
    EnumerateNtmsObject(NTMS_LIBRARY) succeeded.
    Will enumerate on 3 media libraries found.
    GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
    GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
    Found an enabled library.
    InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
    Identify Media completed
    EnumerateNtmsObject(NTMS_MEDIA_TYPE) succeeded.
    Will enumerate on 0 media types found.
    GetNtmsObjectInformation(NtmsLibraryInfo) succeeded.
    Found an enabled library.
    InventoryNtmsLibrary(NtmsInventoryOmid) succeeded.
    Identify Media completed
    EnumerateNtmsObject(NTMS_MEDIA_TYPE) succeeded.
    Will enumerate on 1 media types found.
    GetNtmsObjectInformation(NtmsPhysicalMediaInfo) succeeded.
    GetNtmsObjectInformation(NtmsMediaTypeInfo) succeeded.
    Found a tape media type in the library (Travan).
    Launching NTBackup: ntbackup.exe backup "@C:\Program Files\Microsoft Windows Small Business Server\Backup\Small Business Backup Script.bks" /d "SBS Backup created on 24/07/2008 at 15:57" /v:yes /r:no /rs:no /hcn /m normal /j "Small Business Server Backup Job" /l:s /p "Travan" /UM
    NTBACKUP LOG FILE: C:\Documents and Settings\SBS Backup User\Local Settings\Application Data\Microsoft\Windows NT\NTBackup\data\backup02.log
    =====================<BEGIN NTBACKUP LOG FILE>=====================
    Backup Status
    Operation: Backup
    Active backup destination: Travan
    Media name: "Media created 24/07/2008 at 15:57"

    Backup (via shadow copy) of "C: "
    Backup set #1 on media #1
    Backup description: "SBS Backup created on 24/07/2008 at 15:57"
    Media name: "Media created 24/07/2008 at 15:57"

    Backup Type: Normal

    Backup started on 24/07/2008 at 15:59.
    Backup completed on 24/07/2008 at 17:10.
    Directories: 2961
    Files: 29515
    Bytes: 7,939,557,002
    Time: 1 hour, 11 minutes, and 22 seconds
    Backup (via shadow copy) of "D: "
    Backup set #2 on media #1
    Backup description: "SBS Backup created on 24/07/2008 at 15:57"
    Media name: "Media created 24/07/2008 at 15:57"

    Backup Type: Normal

    Backup started on 24/07/2008 at 17:10.
    Backup completed on 24/07/2008 at 18:42.
    Directories: 1174
    Files: 14268
    Bytes: 10,006,570,163
    Time: 1 hour, 31 minutes, and 27 seconds
    Backup of "SERVER\Microsoft Information Store\First Storage Group"
    Backup set #3 on media #1
    Backup description: "SBS Backup created on 24/07/2008 at 15:57"
    Media name: "Media created 24/07/2008 at 15:57"

    Backup Type: Normal

    Backup started on 24/07/2008 at 18:42.
    The requested media failed to mount. The operation was aborted.
    The operation was ended.
    Backup completed on 24/07/2008 at 19:05.
    Directories: 2
    Files: 4
    Bytes: 2,458,907,548
    Time: 23 minutes and 15 seconds

    ----------------------
    The operation did not successfully complete.
    ----------------------
    =======================<END NTBACKUP LOG FILE>=====================
    NTBackup finished the backup with errors.
    For more information about failed backups, see the article on troubleshooting your backup at the following Web page: http://go.microsoft.com/fwlink/?LinkId=18414
    Backup ended at 24 July 2008 19:05
    Backup Runner finished.

  • #2
    Re: SBS 2003 backup problems

    First of all, Travan drives are usually trouble, but if yours works, good on ya! Second, I don't kmow if that "40" designation is 40 GBytes compressed - if so, it looks like you are running out of space, since it really has a capacity of 20GB (uncompressed). That means you will realistically get about 22-25Gbytes capacity for a typical SBS.
    Your log file shows that Exchange is not being backed up -
    Backup started on 24/07/2008 at 18:42.
    The requested media failed to mount. The operation was aborted.
    The operation was ended.
    and if you total up the amounts you will see that you are above teh 20GB mark.
    Oh well. Time for a new backup solution - a nice Terrabyte USB/eSATA External Disk might be a thought!
    TIA

    Steven Teiger [SBS-MVP(2003-2009)]
    http://www.wintra.co.il/
    sigpic
    Iím honoured to have been selected for the SMB 150 list for 2013. This is the third time in succession (no logo available for 2011) that I have been honoured with this award.

    We donít stop playing because we grow old, we grow old because we stop playing.

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    • #3
      Re: SBS 2003 backup problems

      Thanks for your reply. I started the backup manually then left the customer to monitor it. Was certainly writing to tape ok. Yes, it's 20GB native, 40GB compressed. I thought it would have probably got 30GB on there. The total amount of data/system files on the C and D drives is about 20GB.

      The thing I noticed with SBS backup is that it doesn't seem to let you exclude the Windows folder or the Program Files folder. There wasn't really any other folders I could exclude that would really save any space.

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