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Errors in Server Usage Report SBS 2003

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  • Errors in Server Usage Report SBS 2003

    My SBS 2003 server sends a Server Usage Report to the postmaster account every 2 weeks.

    I see errors in this report.

    1 user that e-mails frequently has :
    - Total e-mail sent : 1
    - Internal recipients : 2
    - Size : 0.0 MB
    - External recipients : 0

    How can her total e-mail sent be lower than internal recipients ?
    How can her total e-mail sent be only 1 if she mails frequently ?

    The same for the company total :
    - Total e-mail sent : 280
    - Internal recipients : 100
    - Size : 1.6 MB
    - External recipients : 205

    Internal + external = 305, not 280.
    This doesn't make sense to me.

  • #2
    Re: Errors in Server Usage Report SBS 2003

    I am not sure why it is showing so low for a heavy user, but to answer the non matching totals you need to think of recipients as people not email. So 1 email could go to 2 recipients. Or 1 email could go to 20 recipients, it is still only 1 outgoing email from that account.

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    • #3
      Re: Errors in Server Usage Report SBS 2003

      Originally posted by dlevasseur View Post
      I am not sure why it is showing so low for a heavy user, but to answer the non matching totals you need to think of recipients as people not email. So 1 email could go to 2 recipients. Or 1 email could go to 20 recipients, it is still only 1 outgoing email from that account.
      Very good point, never would have thought of that.
      Still wondering about the amount of outgoing mails.
      Thanks.

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      • #4
        Re: Errors in Server Usage Report SBS 2003

        There was a bug in the way mail to Distributions Lists was counted and it made the numbers excessive. I can't remember if it was ever fixed - it was supposed to have been, but maybe it wasn't!
        TIA

        Steven Teiger [SBS-MVP(2003-2009)]
        http://www.wintra.co.il/
        sigpic
        Iím honoured to have been selected for the SMB 150 list for 2013. This is the third time in succession (no logo available for 2011) that I have been honoured with this award.

        We donít stop playing because we grow old, we grow old because we stop playing.

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        • #5
          Re: Errors in Server Usage Report SBS 2003

          Originally posted by teiger View Post
          There was a bug in the way mail to Distributions Lists was counted and it made the numbers excessive. I can't remember if it was ever fixed - it was supposed to have been, but maybe it wasn't!
          Hmm, I know for sure that this user mails to single addresses most of the time.

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