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OWA not displaying emails properly

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  • OWA not displaying emails properly

    Hi all,

    I have set a user up as a mobile user, they have been out of the office all week and we have needed to use outlook locally to check there emails every so often, when they try to use OWA to check there emails there inbox is empty apart from emails sent after the last time we checked there inbox locally. All the emails are still there when using outlook though.

    Us being able to check there email here when they are out of the office is a necessity, as is them being able to check using OWA.

    If we try this with my outlook mailbox it works fine, only difference being that I'm setup as an admin while there setup as a mobile user.

  • #2
    Re: OWA not displaying emails properly

    Hi
    Usually it happens when on client Outlook computer exchange profile configured with Local PST file mail delivery.
    On client machine check Tool - Accounts - On drop-down list choose something named "Mailbox-username".
    Regards
    Denis Laskov
    MCSA/E - CWNA - CCNA

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    • #3
      Re: OWA not displaying emails properly

      In the settings it had

      "deliver new mail to the following location"

      it was set to personal folders.

      Changed it to mailbox.

      Thanks
      Last edited by PaulClift; 30th May 2008, 11:25.

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