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SBS 2003 - End Point Protection 11.0

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  • SBS 2003 - End Point Protection 11.0

    I have a server on the bench today that is running SBS 2003. The last thing installed on the server the Friday before was Symantec End Point Protection 11.0. The tech that installed the software rebooted several times after installation to insure the software and the server were happy together. NO problems or issues on Friday.

    Tuesday morning the server goes into a "boot loop". The OS hangs a very long time on "starting windows...." then finally progresses to "preparing network connections" and hangs for what seems like forever.... and when you think it is about to move onto the next process... it reboots.

    Taking the server into safe mode with networking does the exact same thing. Taking the server into safe mode only, it goes thru the starting window process and takes you up to the ctrl-alt-del, when the Admin and password window opens, it hangs about 30 seconds... not long enough to enter a password.... and then goes into rebooting loop.

    (NOTE: All hardware issues have been ruled out already)

    I can't keep it in safe mode long enough to troubleshoot the software conflict or issue that is most likely related to the install of End Point.

    Has anyone else experienced this behavior and would be willing to share your solution?

    I have been searching Google for info, but must not be entering the right search string to get me to anything that works.

    Any ideas are greatly appreciated!!
    Last edited by racerdeb; 30th April 2008, 16:56.
    Currently working towards CISSP
    Certified Network Specialist
    Security+ Certified
    MCP

  • #2
    Re: SBS 2003 - End Point Protection 11.0

    I put EndPoint on a SBS2003 server last week without any problems. It was the most recent version: 11.0.2 mr2

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    • #3
      Re: SBS 2003 - End Point Protection 11.0

      http://www.symantec.com/content/en/u...tpractices.pdf

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      • #4
        Re: SBS 2003 - End Point Protection 11.0

        Thank you for the link. I downloaded that already. I have been going over it carefully but haven't found the magic word or phase yet.
        Currently working towards CISSP
        Certified Network Specialist
        Security+ Certified
        MCP

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        • #5
          Re: SBS 2003 - End Point Protection 11.0

          anything in the event viewer?

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          • #6
            Re: SBS 2003 - End Point Protection 11.0

            I can't get to the event viewer to see. It won't boot in safe mode. About the only way I can see anything on the drives is to boot to the UBCD shell and navigate around. My gut tells me from the sound of the board, post, hd, etc that when windows SBS is booting that whatever process or service comes next after "preparing network connections", that ... that is where it is hanging and causing it to reboot. I am just not sure what THAT is in SBS 2003 SP2.

            I know it is not related to the physical NIC or Network connections. I have removed the NIC card and disabled the on board LAN to rule out the reboot loop starting at the end or near the end of the "preparing network connections" process.
            Currently working towards CISSP
            Certified Network Specialist
            Security+ Certified
            MCP

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            • #7
              Re: SBS 2003 - End Point Protection 11.0

              Originally posted by racerdeb View Post
              I know it is not related to the physical NIC or Network connections. I have removed the NIC card and disabled the on board LAN to rule out the reboot loop starting at the end or near the end of the "preparing network connections" process.
              Now that is not a smart thing to do in SBS. Do you know how many services are dependent on there being a NIC? It usually makes SBS appear to hang on Applying Network Settings, if it can't find a NIC. It does come up eventually, but can take in excess of half an hour to get to the logon screen.However in your case, the server is rebooting.
              TIA

              Steven Teiger [SBS-MVP(2003-2009)]
              http://www.wintra.co.il/
              sigpic
              Iím honoured to have been selected for the SMB 150 list for 2013. This is the third time in succession (no logo available for 2011) that I have been honoured with this award.

              We donít stop playing because we grow old, we grow old because we stop playing.

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