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  • sbs 2003 email delivery problem

    Hi, my problem may be a simple one. My exchange server works fine send/recieve mail i have two pop3 setup in the connector, both from different isp's, one is of my own email server for my domain(my.mail.com), then there is my rogers.com account(whom is my ISP)account which works fine...aslong as i do not respond to anyone with @rogers.com in the address. I can send email thru my serverto any address, just not anything that has @rogers.com Thanks in advance!

  • #2
    Does the mail bounce? It is possible that Rogers subscribes to an RBL (realtime blackhole list) and you've been tagged as a spammer or open relay and therefore can't send mail to that domain.

    You should check a blackhole list to make sure you're not being blacklisted for some reason. If you are its possible to have yourself removed.

    http://www.samspade.org
    http://sysadmin.info/spamlinks/filter-dnsbl.htm
    Andrew

    ** Remember to give credit where credit is due and leave reputation points sigpic where appropriate **

    Comment


    • #3
      Well if i use my outlook express, i can send and recieve no problem, the problem i am having is actually on the exchange server, its bouncing back any email i reply to that has @rogers.com

      I can recieve from them no problem, just if i try to reply it send back this messege: "The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address." now i know it does exist, it actually is looking for that address in my domain, and of course it doesnt exist. i just dont know what it is my smtp is set to my smtp server. Any suggestions anyone?

      Comment


      • #4
        When using Outlook Express are you using a different SMTP server or the in Exchange?

        Can you post the header of a message that was bounced?
        Andrew

        ** Remember to give credit where credit is due and leave reputation points sigpic where appropriate **

        Comment


        • #5
          Your message did not reach some or all of the intended recipients.

          Subject: RE: Something to put a smile on your face...
          Sent: 9/29/2004 5:54 PM

          The following recipient(s) could not be reached:

          'Di Misa' on 9/29/2004 5:54 PM
          The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.
          <mail.lanworks.tv #5.1.1>


          The one thing i cant figure out is, it says at the bottom mail.lanworks.tv
          now my smtp is smtp.broadband.rogers.com my domain is lanworks.localLike i had said using OUTLOOK EXPRESS works fine sending and recieving but when using the exchange server @rogers.com addresses get bounced back witht the above messege. Thanks!

          Comment


          • #6
            Is that the whole header? It looks like the message body.

            The header should look like this...

            Microsoft Mail Internet Headers Version 2.0
            From: [email protected]
            To: [email protected]
            Date: Wed, 29 Sep 2004 18:11:15 -0400
            MIME-Version: 1.0
            Content-Type: multipart/report; report-type=delivery-status;
            boundary="9B095B5ADSN=_01C4A199F8818E200000000F"
            X-DSNContext: 335a7efd - 4523 - 00000001 - 80040546
            Message-ID: <[email protected]>
            Subject: Delivery Status Notification (Failure)

            --9B095B5ADSN=_01C4A199F8818E200000000F
            Content-Type: text/plain; charset=unicode-1-1-utf-7

            --9B095B5ADSN=_01C4A199F8818E200000000F
            Content-Type: message/delivery-status

            --9B095B5ADSN=_01C4A199F8818E200000000F
            Content-Type: message/rfc822

            Subject: test
            Date: Wed, 29 Sep 2004 18:11:15 -0400
            Message-ID: <A5C6781[email protected] n.com>
            MIME-Version: 1.0
            Content-Type: application/ms-tnef;
            name="winmail.dat"
            Content-Transfer-Encoding: binary
            X-MS-Has-Attach:
            X-MS-TNEF-Correlator: <[email protected] n.com>
            Thread-Topic: test
            Content-class: urn:content-classes:message
            X-MimeOLE: Produced By Microsoft Exchange V6.5.7226.0
            Thread-Index: AcSmcTyErDgdMa7rRkO4aCMBWXZ1lw==
            From: "Andrew Hinson" <[email protected]>
            To: <[email protected]>


            --9B095B5ADSN=_01C4A199F8818E200000000F--
            Andrew

            ** Remember to give credit where credit is due and leave reputation points sigpic where appropriate **

            Comment


            • #7
              Here it is

              Sorry!

              Microsoft Mail Internet Headers Version 2.0
              From: [email protected]
              To: [email protected]
              Date: Wed, 29 Sep 2004 17:53:42 -0400
              MIME-Version: 1.0
              Content-Type: multipart/report; report-type=delivery-status;
              boundary="9B095B5ADSN=_01C4A3DFF2A58FAC00000110mai l.lanworks.tv"
              X-DSNContext: 335a7efd - 4523 - 00000001 - 80040546
              Message-ID: <[email protected]>
              Subject: Delivery Status Notification (Failure)

              --9B095B5ADSN=_01C4A3DFF2A58FAC00000110mail.lanworks .tv
              Content-Type: text/plain; charset=unicode-1-1-utf-7

              --9B095B5ADSN=_01C4A3DFF2A58FAC00000110mail.lanworks .tv
              Content-Type: message/delivery-status

              --9B095B5ADSN=_01C4A3DFF2A58FAC00000110mail.lanworks .tv
              Content-Type: message/rfc822

              Subject: RE: Something to put a smile on your face...
              Date: Wed, 29 Sep 2004 17:53:41 -0400
              Message-ID: <[email protected] rks.local>
              MIME-Version: 1.0
              Content-Type: application/ms-tnef;
              name="winmail.dat"
              Content-Transfer-Encoding: binary
              X-MS-Has-Attach:
              X-MS-TNEF-Correlator: <[email protected] rks.local>
              Content-class: urn:content-classes:message
              Thread-Topic: Something to put a smile on your face...
              X-MimeOLE: Produced By Microsoft Exchange V6.5.7226.0
              thread-index: AcSgRes5qU0YFEYsRi6LmhR1mOkg/AGKNn5w
              From: "Silvio Lanzolla" <[email protected]>
              To: "Di Misa" <[email protected]>


              --9B095B5ADSN=_01C4A3DFF2A58FAC00000110mail.lanworks .tv--

              Comment


              • #8
                It is attempting to send email from that domain to a local account. Check your recipient policy because most likely is isn't configured correctly. It should look similar to the image I've attached. If you don't have an SMTP recipient policy for lanworks.tv or lanworks.local (depending on how you set it up) you'll need to create one.

                Another work around would be to have it automatically forward unresolved addresses to a smart host. This is the simplest fix but not an option if you don't have a secondary SMTP server to use.

                Read this KB article for more information and step-by-step instructions:
                http://support.microsoft.com/default...b;EN-US;300681

                -----

                Here is what MS says about the numeric code.

                Numeric Code: 5.1.1

                Possible Cause:
                -The e-mail account does not exist at the organization the message was sent to. This issue may occur if there was a problem when users were moved between sites. For example, if a former Administrative_Group_1 user moves to Administrative_Group_2 and then replies to an old e-mail message, or if the user does not re-create his or her Outlook profile, an old Administrative Group style LegDN address will be used, and an NDR is generated.
                -The message was sent to obsolete personal address book entries.
                -The categorizer rejected delivery because you configured your SMTP contact with see comment SMTP RFC821 characters.

                Troubleshooting: Verify the recipient address and resend the message. Verify that the recipient address is formatted correctly and that the categorizer was able to correctly resolve the recipient.
                Andrew

                ** Remember to give credit where credit is due and leave reputation points sigpic where appropriate **

                Comment


                • #9
                  Thank you very much!

                  Hi thanks alot for your input, your link took me exactly to where i needed to go. Made the changes and problem solved and everything is AOK. Thanks again.

                  Comment

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