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Windows 7 password recovery

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  • Windows 7 password recovery

    I have a Dell running Window 7 pro
    The computer was connected to remotely via a logmein link
    The user names & passwords have been changed.
    How can I restart windows not knowing the passwords ?

  • #2
    Re: Windows 7 password recovery

    So you're remotely trying to reboot it from the windows login screen? There should be a red button in the bottom right corner. If it's not there AND you see switch user below the password box, click that and in a second it'll refresh and the button should be there. The right side of the button is a dropdown button that you can use to restart it.
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    • #3
      Re: Windows 7 password recovery

      This was not the problem.
      Problem was I could not get into windows as the user names & passwords had been maliciously changed preventing log in to windows.

      Finally managed this thru


      • #4
        Re: Windows 7 password recovery

        Thanks for posting back with your solution Clive. Nice job!
        Joined: 23rd December 2003
        Departed: 23rd December 2015