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Cannot log on - C0020003 Win NT

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  • Cannot log on - C0020003 Win NT

    System: Win NT, Service Pack 6

    Help, I am a girl

    Today something strange happened with my computer, suddenly windows were starting to jump around, my mouse went nuts, so I thought it is a virus. I did not find any virus with my virus cleaners like Norton and AVAST, but my firewall told me that something called "services.exe" tried to enter the web.
    So I checked in the net, and got an advice, saying, that it is a good idea to use "security taks manager".
    This is what I did. I isolated the "services.exe" file, sent it into quarantine, together with four other .dll files which looked very dangerous. This did not help, my windows still jumped, and the computer stopped working.
    I had to restart it manually - and now the NT system does not let me in any longer.
    I enter the administrator user name, but my password does not work any more. Instead I get the message: Could not log on, C0020003 ...
    Any ideas what I can do?

    Thanks!

    Dimanita

  • #2
    Re: Cannot log on - C0020003 Win NT

    hi,

    http://www.neuber.com/taskmanager/pr...vices.exe.html

    http://www.computing.net/security/ww...rum/16158.html

    http://vil.nai.com/vil/content/v_100087.htm



    Regards

    Comment


    • #3
      Re: Cannot log on - C0020003 Win NT

      Hi, thanks!



      But my problem is not the virus in this moment, but rather the fact, that my system does not let me in any longer. Whenever I try to log on, I have an error-message, and with my NT 4.0 System I cannot access my computer without password.
      Do I have to reinstall NT completely, or is there another way to access my NT operating system?

      Dimanita

      Comment


      • #4
        Re: Cannot log on - C0020003 Win NT

        Hi,
        have you try to repair it with Emergency Repair Disk ?!



        Regards

        Comment


        • #5
          Re: Cannot log on - C0020003 Win NT

          Yes, I tried this at first. BUT whenever I did this I got an error-message.


          My computer is saying:

          STOP: C000036c (unable to load device drivers)
          \device\floppy0\cdfs.sys device driver could not be loaded.
          Restart and set the recovery options in the system control panel or the / crashdebug system start options

          I do not know what this means.
          I have a bootdisc-Kit with three discs, and one repair disc in various editions. All the discs produced the same error.

          Dimanita

          Comment

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