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A different kind of issue

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  • A different kind of issue

    I had employee leave my office, but he changed the admin password on the computer (XP Home).

    The only usable account is the guest account.

    Another employee tried to install another OS when I wasn't looking (XP Pro) and the installation failed. The computer blue screens when trying to install any windows or when trying to load the new install.

    I have tried many tools including ERD commander (blue screen), but none of them have worked.

    There are important documents on this computer that I need to retrieve before I can reformat it.

    Any ideas would be greatly appreciated.

  • #2
    Re: A different kind of issue

    Take the hard drive out, put it in another machine as a secondary (slave) drive and try to access the files.