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  • All Office Files

    HI all,

    I have a problem at a client side. I have A Server with Win2003 Standard Edition. There are lots of Excel and Word Documents saved in the Server.

    One bad day when i switched on the system I found that all the Word and Excel files are not accesible and all the files size has come down to 0 kb. But if I select the folder in which they are stored and look for the capacity it shows the Exact old Size though the files inside have been changed to 0 kb size. If I try to open the files they open either a blank page or an encrypted data.

    One more Interesting thing is that some confidential files were hidden. They all were perfect and were not affected.

    I need to retrive that data as it is important..

    thanks

    Mohan Senapathy
    Dublin
    ----------------
    Regards,

    Mohan Senapathy
    MCP, M.Sc(Information Technology), M.Sc(Computing Science), B.Sc(Electronics)

  • #2
    Re: All Office Files

    First, backup the server twice (and image it if you can).
    Then, run chkdsk /f to find out if there disk problem - be aware that this
    may delete files if there bad sectors on the disk etc.
    Also, check antivirus settings and that you use latest hotfix and softwre/drivers on the client side and server side.

    Regards,

    Yuval
    Best Regards,

    Yuval Sinay

    LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

    Comment


    • #3
      Re: All Office Files

      ThanQ MVP

      regards

      Mohan Senapathy
      ----------------
      Regards,

      Mohan Senapathy
      MCP, M.Sc(Information Technology), M.Sc(Computing Science), B.Sc(Electronics)

      Comment

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