I have two situations with user's computers where the computer will not boot if the USB printer is attached and turned on at the time the computer is booted. I have done all of the usual troubleshooting steps (i.e., upgrade BIOS, change BIOS settings, upgrade drivers, etc etc) and nothing works. If I unplug the printer's USB cable from the computer and reboot it will reboot successfully. Or is I attached the printer after the computer has booted it will boot up successfully. This matter isn't isolated to a particular type of printer as one is a Lexmark and the other is HP. The operating system on both is XP. Anyone that has experienced this and knows how to fix it please help.
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USB Printer won't allow computer to boot