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  • Netgear FR114P print server software

    We have several Netgear FR114P Router/Firewalls with Print Server capability but have lost the installation CD which includes the Print Server software and Print drivers.

    Does anyone know where I can get a copy?
    I have tried looking all over Netgear's site but I can't find it.
    Any help would be appreciated!
    I'm not suffering from Insanity.
    I'm enjoying every moment of it!

    Doug Rizzo
    Technical Support
    MTC Software

  • #2
    Only links are to firmware / manuals here
    http://kbserver.netgear.com/products...tic/FR114P.asp

    Normally the software would be embedded in the router and if the print server is standard TCP/IP it would not need specialist drivers.

    OK -- just d/led the manual and found it does need a driver off the CD. Checked the netgear ftp (ftp://downloads.netgear.com) and all the files are hidden

    Why not try contacting netgear and ordering up a new CD?
    Or try driverguide.com and see if they have it?

    Tom
    Tom Jones
    MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
    PhD, MSc, FIAP, MIITT
    IT Trainer / Consultant
    Ossian Ltd
    Scotland

    ** Remember to give credit where credit is due and leave reputation points where appropriate **

    Comment


    • #3
      regarding Netgear FR114P

      I tried netgear Tech Support - so far no response except an automated one which sent me back to the same firmware and manuals.

      I had tried the Netgear site first, just as you did.
      Ithought the print server would not need any special software either but we were wrong as the manuals plainly state.
      I'm not suffering from Insanity.
      I'm enjoying every moment of it!

      Doug Rizzo
      Technical Support
      MTC Software

      Comment


      • #4
        LOL, Thats one reason I don't run Netgear. Support is " when they feel like it."
        "Nothing in life is so exhilarating as to be shot at without Result" -Winston Churchill

        Comment


        • #5
          Netgear Support

          Netgear Support did finally answer me and led me straight to the solution.
          Below is their email.



          ----- Original Message -----
          From: <[email protected]>
          To: <[email protected]>
          Sent: Friday, February 20, 2004 2:46 PM
          Subject: RE:Re: FR114P [#300372]


          >
          >
          > Dear Doug,
          >
          > Thank you for contacting Netgear Support. My name is Dhurba & I will be handling your enquiry.
          >
          > I appreciate the opportunity to assist you. I would suggest you to follow the link given below:
          >
          > http://www.netgear.com.au/products/d...amp;image1.y=8
          >
          > Regards
          >
          > Dhurba Mutum
          > Netgear Support
          > [email protected]
          >
          > Please help us serve you better by clicking here mailto:[email protected]?subject=Feedback_in if you would like to provide any other valuable feedback. (Note: this feedback is not sent to an agent so you will not receive a reply.)
          >
          > ++++++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++++++++++++++++++++++++ ++++++++
          >
          > --Original Message--
          >
          > These Article gave me no assistance.
          > I lost my FR114P Resource CD and need the print server and print drivers
          > from it.
          > Can I download them from your site?
          > If so, where?
          > I can't find a single reference to them anywhere.
          > Please help me.
          > Thank you.
          >
          >
          >
          > ----- Original Message -----
          > From: <[email protected]>
          > To: <[email protected]>
          > Sent: Tuesday, February 17, 2004 11:54 PM
          > Subject: Re: FR114P [#300372]
          >
          >
          > >
          > > This is a automated response to your query submitted to Netgear. In this
          > response you will find the top 3 Articles for your product. If none of the
          > Articles address your issue please reply to the mail and a Technician will
          > address your query.
          > >
          > > Article 1.
          > >
          > > Troubleshooting When There is No Internet Access Through the Router
          > >
          > > The document is not relevant if:
          > >
          > > There are abnormal LEDs (no power light, test light that won't go out,
          > port lights that won't come on).
          > > You can access some Internet programs. (See Cannot Log on to AOL Through
          > Router and Modem or MTU, Partial Loss of Internet Connection, and
          > Performance.) http://kbserver.netgear.com/kb_web_files/n101194.asp
          > > A router's wired Internet connection works, but its wireless connection
          > does not. (See Troubleshooting Wireless Products.)
          > http://kbserver.netgear.com/kb_web_files/n101179.asp
          > > If you are converting from a dial-up connection, see warning at bottom.
          > >
          > > Troubleshooting Steps
          > >
          > > Connect your computer directly to the modem, without the router. If you
          > cannot access the Internet, contact your ISP. You must have Internet
          > connectivity to test the router. (If your router has a built-in modem either
          > skip this step, or verify you can connect to your ISP with a different
          > modem.)
          > > Reconnect the router, modem, and computer as they were before. Can you log
          > on to the router? If not then:
          > > a) Check that both ends of the cables attached to the router are secure.
          > > b) Check the Internet LED is lit. If it is not, troubleshoot the light
          > status, as explained in the router manual.
          > > c) Check the LEDs for the ports with cables are lit. If they are not, move
          > the cable to a different port. If there are still no lights, then
          > troubleshoot the light status, as explained in the router manual.
          > > d) Check the LED on the Ethernet adapter is lit. If it is not, then
          > troubleshoot the adapter, do not continue here. If the Ethernet adapter was
          > not made by NETGEAR, contact Premium
          > Support,http://www.netgear.com/support/premium/index.html or the adapter's
          > maker.
          > > e) Power off the router, and power it back on again.
          > > f) If you still cannot log on to the router, then do a hard reset on the
          > router, as described in Forgot or Lost Router Password.
          > http://kbserver.netgear.com/kb_web_files/n100651.asp
          > > g) If you still cannot log on to the router, phone NETGEAR customer
          > support. (Do not use email in this particular situation.)
          > >
          > >
          > > Run the router's smart configuration utility (older routers may not have
          > this, go to step 7). This lets the router discover whether you have a static
          > or dynamic IP address, and whether you are using PPPoE to connect to your
          > ISP.
          > > If a dynamic IP address is discovered, then go to Step 8.
          > > If PPPoE is discovered, configure your router with the username and
          > password given by your ISP. Click Apply to enter the data. Go to Step 8.
          > > If a static IP address is discovered, configure your router with this
          > information given to you by your ISP: the IP address for your router, the
          > address of the ISP's DNS, and the address of the gateway. Click Apply to
          > enter the data. Go to Step 8.
          > > If no IP address is discovered by the smart configuration utility:
          > > a) Turn the router off.
          > > b) Turn the modem off.
          > > c) Turn the modem on.
          > > d) Turn the router on.
          > > e) Go back to step 3.
          > >
          > >
          > > Click Test to access NETGEAR's online test page. If the page was accessed,
          > then you have Internet access; you're working!
          > > Else, follow the instructions in No Internet With New Router, Computer or
          > Adapter: MAC Spoofing. http://kbserver.netgear.com/kb_web_files/n101227.asp
          > > If you did not get the Web page, then the issue is whether or not the
          > modem's IP can be seen. This can be determined by looking at the Router's
          > Status Page, as described in the manual. If the modem's IP cannot be seen,
          > then reboot the modem, router, and computer, in that order. If you still
          > cannot connect to the Internet, phone NETGEAR customer support.
          > > If the modem's IP can be seen, then there is a problem with your browser's
          > settings. Your security may be set too high for the Internet service you are
          > trying to use, or your browser may be configured as a dial-up connection. In
          > Internet Explorer you check this by clicking Tools > Internet Options >
          > Security > Default Level. If the slider is set to "High", set it to
          > "Medium". You can tell whether the browser is configured for a dial-up
          > connection by clicking Tools > Internet Options > Connections. If the radio
          > buttons in the center are not greyed out, then settings for a dial-up
          > connection are being used.
          > > Warning: If you are a dial-up user converting to a cable or DSL
          > connection: some software cannot do both types of connection at once.
          > Configuring your new connection may stop your dial-up connection from
          > working. You may have to configure to do one or the other.
          > >
          > > Doc: N101209.asp Nov. 25, 2003
          > >
          > > ++++++++++++++++++++++++++++++++++++++++++++++++++ ++++
          > >
          > > Article 2.
          > >
          > > FR114P Cable/DSL ProSafe Firewall Router/Print Server: Product Information
          > > This describes the distinctive features of the FR114P router.
          > >
          > > The FR114P is a network security device used to securely connect multiple
          > computers in a home or a small office to the Internet via a broadband modem
          > connection, such as DSL or cable modem.
          > >
          > > To use the FR114P, you need an Ethernet adapter and a broadband Internet
          > connection. The modem should have an Ethernet port to connect to the router.
          > The FR114P works with most cable and DSL ISPs, however, some require a
          > couple pieces of special configuration information (host name, domain name,
          > etc.).
          > >
          > > The FR114P can be set up easily using a Web browser. Simply connect your
          > Cable or DSL modem to the WAN port on the back, connect computers to the LAN
          > ports, then configure by typing 192.168.0.1 in the browser. Log in, and
          > launch the Smart Wizard to finish configuration.
          > >
          > > Along with a firewall, the FR114P comes with Freedom anti-virus and
          > privacy software from Zero Knowledge Systems. This one-year subscription
          > service is free with purchase. The software can be used on up to 8 computers
          > on the LAN. Other upgrades that are available if you have more than 8
          > computers, or wish to take advantage of other security functionality offered
          > by ZKS.
          > >
          > > The built-in print server offloads the burden of requiring one computer to
          > be on all the time - multiple users can employ one printer. It has a 36-pin
          > parallel port.
          > >
          > > Major Features
          > >
          > > Static Content Filtering.
          > > Supports up to 253 users.
          > > 75Mhz processor with integrated four-port switch.
          > > 1Mb of flash and 4Mb of DRAM memory on board.
          > > A built-in 10/100Mbps auto-sensing switch supporting 10Mbps and 100Mbps
          > > Detects the correct connection (either MDI or MDI-X) when connecting to
          > other LAN devices, eliminating the need for cross-over cables and "uplink
          > switches".
          > > Works with Windows, Macintosh, and Linux computers using TCP/IP and a
          > browser.
          > > Remote management.
          > > PPPoE and PPPTP client functions are supported.
          > > NetBEUI is not supported.
          > > There is no USB port.
          > > Supports DMZ, allowing easy access for Web servers and games outside the
          > firewall.
          > >
          > > --------------------------------------------------------------------------
          > ------
          > >
          > > What Are the FR114P's Significant Security Features?
          > >
          > > FR114P provides additional security to the network in that it provides
          > four significant features that do not exist in conventional NAT routers:
          > >
          > > Denial of Service (DoS) prevention through Stateful Packet Inspection
          > > Logging, reporting and alerts (Intrusion Detection System)
          > > Static content filtering (URL, URL keywords)
          > > Integrated bi-directional print server
          > >
          > > --------------------------------------------------------------------------
          > ------
          > >
          > > What are the Differences Between the FR114P and the Previous Model RP114?
          > >
          > > Better firewall functions
          > > An improved user interface to get your network up and running quicker
          > > A faster microprocessor (75Mhz) and 10/100 WAN port for better
          > throughput/security
          > > Remote management functionality for easy multi-site deployment
          > > Includes a print server
          > >
          > > --------------------------------------------------------------------------
          > ------
          > >
          > > What Non-NETGEAR Products is the FR114P Compatible With?
          > >
          > > The FR114P works with other networking products using Ethernet Standard
          > 802.3.
          > >
          > >
          > > --------------------------------------------------------------------------
          > ------
          > >
          > > What VPN Capability is Supported?
          > >
          > > VPN is supported passively through IPSec, L2TP and PPTP pass-through
          > functionality. This means a tunnel can be established through the firewall
          > when used in conjunction with VPN client software.
          > >
          > > It cannot initiate or terminate a tunnel. For this functionality, consider
          > the FR114P ProSafe VPN Firewall.
          > >
          > > Doc ID: N101220.asp Oct. 9, 2003
          > >
          > > ++++++++++++++++++++++++++++++++++++++++++++++++++ ++++
          > >
          > > You can find the latest firmware/manuals and other articles for the FR114P
          > by visiting our product support page at
          > http://www.netgear.com/support/products/FR114P.asp
          > >
          > > Regards
          > > Netgear Technical Support
          > >
          > >
          > > ----- Doug Rizzo Wrote -----
          > > We have several FR114p Routers with a Print Server.
          > > However we do not have the installation CD's that came with them and
          > > need the software to install the print server and print drivers.
          > > Is there an FTP site where we could download this software.
          > > Thank you for your assistance.
          > >
          > > Doug Rizzo
          > > Computer Tutor/Trainer
          > > Community Action Organization of Erie County
          > >
          > >
          > >
          >
          >
          I'm not suffering from Insanity.
          I'm enjoying every moment of it!

          Doug Rizzo
          Technical Support
          MTC Software

          Comment


          • #6
            Have you tried getting drivers through this link? http://my.netgear-support.com/
            If this doesn't work, what O/S are you connecting the device to?
            1 1 was a racehorse.
            2 2 was 1 2.
            1 1 1 1 race 1 day,
            2 2 1 1 2

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