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need ARCServe Help

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  • need ARCServe Help

    Hi all ,
    i have arcserve on my server.
    i didnt manage to finish a backup good cuz i got error W3073 everytime.
    this is a error which says that the username or password is not correct.

    after i select all the files on the server i want to backup i need to select user with permision and password

    i put in : domainame\administrator and the password.

    but after each backup i get incomplete.

    anyone had this problem before ?


  • #2
    Re: need ARCServe Help

    1. Verity that the Administrator account have "Log on as service" + "Log on as batch" user right.

    2. Verity that Enterprise Admin + Administrators Group + Administrator account have full control on the Exchange server (you should drop the "deny" permissions and mark "allow" to send as/rechive as.

    3. Reboot the machine.

    If the problem occur again, please uninstall the backup software, reboot, delete the installation directory of this software and install it again.


    Last edited by yuval14; 18th October 2005, 19:49.
    Best Regards,

    Yuval Sinay

    LinkedIn:, Blog:


    • #3
      Re: need ARCServe Help

      What is the exact error message that you get??

      Does it backup anything??

      What is the end byte count for the backup job??

      Can you post the log file??