Announcement

Collapse
No announcement yet.

Problem with open doc files in ms

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Problem with open doc files in ms

    Hello,
    I have several .doc files with .xls files (both 97-2003 versions) embedded. When I open the .doc file in Word 2010 and try to open the .xls file I get the following error message: "Microsoft Word can't start the application required to open this object. An error occured and this feature is no longer functioning properly. Would you like to repair this feature now?" When I try to repair the feature it fails and I still cannot open the .xls. If anyone has a fix for this then I'm set. I also extracted the .xls files from the .doc file by Saved the .doc as a .docx Changed the .docx. file extension to .zip Opened the .zip and extracted the .xls files in the word/embeddings folder When I open the .xls in Excel 2010, the results are mixed and not consistent. Some files open and I can edit/save them. Most files don't open. Some files open only when a second file is opened. Some files that open are in Protected View mode and when I try to turn off Protected View it crashes Excel. When I view the files in Windows Explorer, they don't have date created or date modified time stamps. It's only when I attempt to open the file that the date modified time stamp shows up. If the file doesn't open all the way and I close Excel, the date modified stamp goes away (not sure if this has any bearing on anything). Looking for tricks/tips/help support. Anything is appreciated.

  • #2
    Reinstall Office?
    Have you tried on other machines too?
    Tom Jones
    MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
    PhD, MSc, FIAP, MIITT
    IT Trainer / Consultant
    Ossian Ltd
    Scotland

    ** Remember to give credit where credit is due and leave reputation points where appropriate **

    Comment


    • #3
      Office 2010 x86 version has a Repair option (unless that is what you were inferring Tom) when you go through the Programs and Features applet.
      1 1 was a racehorse.
      2 2 was 1 2.
      1 1 1 1 race 1 day,
      2 2 1 1 2

      Comment


      • #4
        Yup, I meant a repair reinstall
        Tom Jones
        MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
        PhD, MSc, FIAP, MIITT
        IT Trainer / Consultant
        Ossian Ltd
        Scotland

        ** Remember to give credit where credit is due and leave reputation points where appropriate **

        Comment


        • #5
          First try to repair your office files with available inbuilt utility. If it doesn't work then you can uninstall and reinstall the MS Office.

          I hope this may help you.

          Comment


          • #6
            hawkairen, if you are still having issues with this problem then you can use the tool at the following link to completely remove Office 2013 or Office 365 and then reinstall it clean. That may fix anything screwy in the installation.
            1 1 was a racehorse.
            2 2 was 1 2.
            1 1 1 1 race 1 day,
            2 2 1 1 2

            Comment


            • #7
              We've run into some strange behavior with Office 97-2003 files not opening in Office 2010 Pro, and it's been down to embedded graphics or hyperlinks in the files. Once an admin manages to get the file open and deletes the graphics and/or dead hyperlinks, everything is fine.
              *RicklesP*
              MSCA (2003/XP), Security+, CCNA

              ** Remember: credit where credit is due, and reputation points as appropriate **

              Comment

              Working...
              X