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SNMP Trap: 3040

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  • SNMP Trap: 3040

    I received an email last week from one of our servers saying the following:


    The system has detected the following event:

    SNMP Trap: 3040
    System URL: http://SH-EXC1:2301/
    Date time: 08/14/2009 12:24:37 PM
    Computer: SH-EXC1
    Source: Storage Agents
    Type: Warning
    Category: (4)

    Description:
    An 'Accelerator Board Battery Failed' trap signifies that the agent has detected a battery failure associated with the array accelerator cache board.

    Details:
    Battery Status 'FAILED'
    MEMORY 196608
    Controller Slot # 0
    Model 26


    Is this just a case of we need a new battery or something more serious? I only received x2 emails on the same day but have not had any over the weekend.

  • #2
    Re: SNMP Trap: 3040

    We can't really say, given that we don't know what hardware this relates to. Best guess is that it's a RAID controller with a battery to save whatever is in its cache during a power cut.

    Contact the manufacturer for advice - I'm assuming the product documentation didn't help you?
    Gareth Howells

    BSc (Hons), MBCS, MCP, MCDST, ICCE

    Any advice is given in good faith and without warranty.

    Please give reputation points if somebody has helped you.

    "For by now I could have stretched out my hand and struck you and your people with a plague that would have wiped you off the Earth." (Exodus 9:15) - I could kill you with my thumb.

    "Everything that lives and moves will be food for you." (Genesis 9:3) - For every animal you don't eat, I'm going to eat three.

    Comment


    • #3
      Re: SNMP Trap: 3040

      Sorry, its a HP DL380 G4 rackmount server. The documentation says:


      Trap ID: 3040 - cmaidad
      Log message: “Accelerator Board Battery status change, slot number: [cpqDaCntlrSlot]. Battery failed.
      Status: %s.”


      SNMP trap: cpqDa6AccelBatteryFailed - 3040 in CPQIDA.MIB


      Symptom: Accelerator Board Battery Failed. The agent has detected a battery failure associated with the array accelerator cache board.


      User action: Replace the Accelerator Cache Board.


      Supporting SNMP trap data:
      sysName
      cpqHoTrapFlags
      cpqDaCntlrHwLocation
      cpqDaCntlrModel
      cpqDaAccelCntlrIndex
      cpqDaAccelSerialNumber
      cpqDaAccelTotalMemory
      Supporting SNMP trap description: “Battery status is failed.”


      It reads as if it’s a fault with the board its self rather than the battery.

      Comment


      • #4
        Re: SNMP Trap: 3040

        Looks like its just the battery needs replacing.

        Comment


        • #5
          Re: SNMP Trap: 3040

          I suggest you speak to the manufacturer to confirm that, since their documentation tells you to change the board.
          Gareth Howells

          BSc (Hons), MBCS, MCP, MCDST, ICCE

          Any advice is given in good faith and without warranty.

          Please give reputation points if somebody has helped you.

          "For by now I could have stretched out my hand and struck you and your people with a plague that would have wiped you off the Earth." (Exodus 9:15) - I could kill you with my thumb.

          "Everything that lives and moves will be food for you." (Genesis 9:3) - For every animal you don't eat, I'm going to eat three.

          Comment


          • #6
            Re: SNMP Trap: 3040

            Manufacturer advises to upgrade the firmware on the disk controller first as there is a known bug with older versions. If still same error the battery needs replacing.

            Comment

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