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Phone Call Automation

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  • Phone Call Automation

    We are looking into a phone call automation program. Right now, we have looked at PhoneTree as our primary canidate, actually only canidate.

    Basically, we want a program that will allow us to setup groups of numbers. Once the groups of numbers are setup, switch board operators will tell the software to call a certain call list until a certain number of replies are created.

    This is going to be used to call in employees in the case of a disater at our facility. Also, it will serve as a way to call in employees to cover a shift.

    Let me know if you are using anything different or if you have had any experience with PhoneTree.
    MCITP:SA, MCSA 2003, MCP, CCNA, A+, Net+, Security+