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Problem with nexsan not starting up right

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  • Problem with nexsan not starting up right

    Hello.

    I got a Nexsan NAS yesterday and it's not working properly.

    There are two disks that are defect and I have removed them. So for now I just have 6 hdd .

    The problem is when I boot it up, after the checkup(I think) its starts beeping.
    I can't fint it in my network and when I use a crossed cable directly yo the computer it says that im not connected to a network.

    Do anyone know what model this is so I can search for a manual?
    Does anyone have the "Nexsan Ip configuration tool" and can send it to me?


    It seems like it's from about 2002, thats what it says on the HDD's.

  • #2
    Re: Problem with nexsan not starting up right

    Could post a correct picture.
    But it's black, big and heavy as shit.

    Comment


    • #3
      Re: Problem with nexsan not starting up right

      Probably best to post a picture - also check for serial numbers / model info (may be internal, but normally on the back or base) and check with the manufacturers site
      Tom Jones
      MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
      PhD, MSc, FIAP, MIITT
      IT Trainer / Consultant
      Ossian Ltd
      Scotland

      ** Remember to give credit where credit is due and leave reputation points where appropriate **

      Comment


      • #4
        Re: Problem with nexsan not starting up right

        I have stripped it down and there is no model number. Found a serial...

        Does anyone know how to reset it? Found a manual for a newer model and it says something about the "silence button "... Guess You hold it down or something.

        Comment


        • #5
          Re: Problem with nexsan not starting up right

          Have you tried contacting Nexsan support?
          https://www.nexsan.com/en/support.aspx

          (Even if it is out of warranty, they will probably offer you some help if you ask them nicely)
          Tom Jones
          MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
          PhD, MSc, FIAP, MIITT
          IT Trainer / Consultant
          Ossian Ltd
          Scotland

          ** Remember to give credit where credit is due and leave reputation points where appropriate **

          Comment


          • #6
            Re: Problem with nexsan not starting up right

            I got a change in how it screems
            Now the ! Is lit all the time and i beeps continous.
            Its not impossible that the battery is defect...

            But a factory reset would be Great.

            Havent been in contact with them yet. Will email them next week.

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            • #7
              Re: Problem with nexsan not starting up right


              Sent with ImageshackDroid

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