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CD/DVDW failure - Samsung SH-S223F SB03

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  • CD/DVDW failure - Samsung SH-S223F SB03

    My Samsung DVD burner fails to configure correctly. The device manager shows an exclamation mark reporting "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)".

    I tried to uninstall and reinstall, but the problem stayed unsolved.

    I tried to update the firmware by downloading file SH-S223F_SB03.exe, but saw no change.

    The list of files in the driver detail listing is: cdrom.sys, imapi.sys, redbook.sys, and storprop.dll.

    The problem occurs only on my WinXP Pro OS, while in the Win7 Ultimate, the drive functions flawlessly. (My system is a dual-boot system).

    What's wrong?

  • #2
    Re: CD/DVDW failure - Samsung SH-S223F SB03

    http://support.microsoft.com/kb/929461 should fix it.
    BSc, MCSA: Server 2008, MCSE, MCSA: Messaging, MCTS
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    Cruachan's Blog

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    • #3
      Re: CD/DVDW failure - Samsung SH-S223F SB03

      Originally posted by cruachan View Post
      Thanks, cruachan, the fix did indeed fix the problem.

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      • #4
        Re: CD/DVDW failure - Samsung SH-S223F SB03

        Thanks for letting us know.
        BSc, MCSA: Server 2008, MCSE, MCSA: Messaging, MCTS
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        Cruachan's Blog

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