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  • dogcop
    started a topic All office software problem

    All office software problem

    First of all, hello to you all. My name is Andy and I hail from the UK in Kent.

    The problem I have is causing me a real headache.

    I am running windows XP and Office Xp.

    The problem I have is that whenever I open an office application (word, excel, p/point etc) I get a pop up "windows installer" on the title bar then in the main text box preparing to install.

    I immediately press cancel and the programme then opens fine.

    This causes no more problems.

    The same thing happens if, for example I wish to open a word or excel file. I double click on it say in "my documents". This then for some reason opens windows installer. I click cancel then word opens normally but with a blank document. I then have to navigate via File-->open--> etc to actually work on the file.

    A real nuisance factor - anyon got any ideas

    MAny thanks

    Andy

  • biggles77
    replied
    Re: All office software problem

    How was Office installed on this machine? As Administrator, User etc? Is it part of a Domain or a Standalone? How are you logged on when this happens?

    Leave a comment:


  • dogcop
    replied
    Re: All office software problem

    Thanks Ossian.
    I tried letting it run its natural course.
    I then got a dialouge box come up stating to install the office XP cd which I did and then my system crashed.

    I have tried this twice now but the same result.

    Any other ideas ??

    Andy

    Leave a comment:


  • Ossian
    replied
    Re: All office software problem

    Have you allowed it to continue installing? The problem should go away after that


    Tom

    Leave a comment:

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