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Office crashes on Terminal Servers

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  • Office crashes on Terminal Servers

    Hello,

    We all work on Terminal Servers, when some of our colleagues come back from lunch they unlock the desktop and their word / excel etc. is crashed and the eventlog show message:

    Event Type: Error
    Event Source: Microsoft Office 11
    Event Category: None
    Event ID: 1000
    Date: 12/19/2006
    Time: 9:02:55 AM
    User: N/A
    Computer:
    Description:
    Faulting application winword.exe, version 11.0.8106.0, stamp 44f8a192, faulting module intlname.dll, version 11.0.6467.0, stamp 41fe67f3, debug? 0, fault address 0x000118ba.


    I have read http://forums.petri.com/archive/index.php/t-12020.html but no sollution is found here.

    Has anyone has an idea how this is possible ?

  • #2
    Re: Office crashes on Terminal Servers

    Any ideas?

    Comment


    • #3
      Re: Office crashes on Terminal Servers

      This is all very vague. How was Office installed? Was it installed correctly for Terminal Servers? What version of Windows are you running? What version of Office?

      We need far more information to be able to answer this.


      Tom
      For my own and your protection, I do not provide support by private message under any circumstances. All such messages will be deleted and ignored.

      Anything you say will be misquoted and used against you

      Comment


      • #4
        Re: Office crashes on Terminal Servers

        SP3 has fixed this.

        Comment


        • #5
          Re: Office crashes on Terminal Servers

          Originally posted by RedCellNL View Post
          SP3 has fixed this.
          Guess not, SP3 is worse.

          Back to SP2.

          no solution so far

          Comment


          • #6
            Re: Office crashes on Terminal Servers

            We had this problem about a year ago. Are you using Exchange?

            Comment


            • #7
              Re: Office crashes on Terminal Servers

              Yes, we are using Exchange 2003.
              What does Exchange do that Word crashes?

              Comment


              • #8
                Re: Office crashes on Terminal Servers

                Originally posted by RedCellNL View Post
                Yes, we are using Exchange 2003.
                What does Exchange do that Word crashes?
                You come back a YEAR after your first post, expecting us to just fix this for you, having answered no questions at all about your setup?

                Thanks but no thanks.


                Tom
                For my own and your protection, I do not provide support by private message under any circumstances. All such messages will be deleted and ignored.

                Anything you say will be misquoted and used against you

                Comment


                • #9
                  Re: Office crashes on Terminal Servers

                  Originally posted by Stonelaughter View Post
                  You come back a YEAR after your first post, expecting us to just fix this for you, having answered no questions at all about your setup?

                  Thanks but no thanks.
                  Ever thought of being a Diplomat Tom? Thought not.

                  RedCellNL, please repost your question in a new thread and supply the appropriate information that will allow our members to fully assist you.
                  1 1 was a racehorse.
                  2 2 was 1 2.
                  1 1 1 1 race 1 day,
                  2 2 1 1 2

                  Comment

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