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  • excell 2010 the file is locked. try the command again later.

    i need to ask for support / help

    my company have
    std 2008
    MsSql express 2005
    SharePoint 3.0


    if a domain user open excel document
    and try to save the file he receive a pop up with the text

    the file is locked. try the command again later.


    and no other user is using the file

    the system generate a temp file in the excel file location
    but not delete the file when the user close the excel doc

    Please Help

  • #2
    Re: excell 2010 the file is locked. try the command again later.

    IS the file being opened from Sharepoint or from a network share or from a local drive?

    What operating system is the client using?

    Does anything appear in event logs?
    Tom Jones
    MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
    PhD, MSc, FIAP, MIITT
    IT Trainer / Consultant
    Ossian Ltd
    Scotland

    ** Remember to give credit where credit is due and leave reputation points where appropriate **

    Comment


    • #3
      Re: excell 2010 the file is locked. try the command again later.

      if i may to add

      word 2010, show this error when a domain user try to save a file(in network path)

      is currently in use. try again later

      Comment


      • #4
        Re: excell 2010 the file is locked. try the command again later.

        Does this also occur when saving a new file or is it only when (re)saving an existing file?
        Is that the exact text of the message?
        Does it apply to all users or only some?

        Could you also answer the other questions I have asked?
        Tom Jones
        MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
        PhD, MSc, FIAP, MIITT
        IT Trainer / Consultant
        Ossian Ltd
        Scotland

        ** Remember to give credit where credit is due and leave reputation points where appropriate **

        Comment


        • #5
          Re: excell 2010 the file is locked. try the command again later.

          Originally posted by Ossian View Post
          IS the file being opened from Sharepoint or from a network share or from a local drive?

          What operating system is the client using?

          Does anything appear in event logs?
          all the file in network drive

          operating system are windows 7 and few XP

          Does anything appear in event logs NO(server and Clint)

          and thanks

          Comment


          • #6
            Re: excell 2010 the file is locked. try the command again later.

            Originally posted by Ossian View Post
            Does this also occur when saving a new file or is it only when (re)saving an existing file? both most of the file are existing
            Is that the exact text of the message? yes i copy the text from the pop up window
            Does it apply to all users or only some? all the users but if the user try again few 2-5 min later its ok

            Could you also answer the other questions I have asked?

            and thanks for the support

            Comment


            • #7
              Re: excell 2010 the file is locked. try the command again later.

              What permissions (share and NTFS) are on the network drive?

              Do administrators (full control permissions) also get the problem?

              Could you turn on object access auditing for a folder and start getting detailed events?
              Tom Jones
              MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
              PhD, MSc, FIAP, MIITT
              IT Trainer / Consultant
              Ossian Ltd
              Scotland

              ** Remember to give credit where credit is due and leave reputation points where appropriate **

              Comment


              • #8
                Re: excell 2010 the file is locked. try the command again later.

                Originally posted by Ossian View Post
                What permissions (share and NTFS) are on the network drive?
                share- EVERYONE - FULL
                NTFS- group -FULL


                Do administrators (full control permissions) also get the problem?
                sometimes yes

                Could you turn on object access auditing for a folder and start getting detailed events?
                Start to log

                i wish it may help
                its hard to find a problem if its random

                Comment


                • #9
                  Re: excell 2010 the file is locked. try the command again later.

                  Which is why detailed object access auditing may give you some clues!

                  for how to do it
                  Tom Jones
                  MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
                  PhD, MSc, FIAP, MIITT
                  IT Trainer / Consultant
                  Ossian Ltd
                  Scotland

                  ** Remember to give credit where credit is due and leave reputation points where appropriate **

                  Comment


                  • #10
                    Re: excell 2010 the file is locked. try the command again later.

                    this is the event id from the clinte events


                    Log Name: OAlerts
                    Source: Microsoft Office 14 Alerts
                    Date: 09/07/2012 09:56:47
                    Event ID: 300
                    Task Category: None
                    Level: Information
                    Keywords: Classic
                    User: N/A
                    Computer: PC-NAME
                    Description:
                    Microsoft Excel
                    'NET FOLDER' נמצא בשימוש כעת. נסה שוב מאוחר יותר.
                    P1: 700812
                    P2: 14.0.6029.1000
                    P3:
                    P4:

                    Event Xml:
                    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
                    <System>
                    <Provider Name="Microsoft Office 14 Alerts" />
                    <EventID Qualifiers="0">300</EventID>
                    <Level>4</Level>
                    <Task>0</Task>
                    <Keywords>0x80000000000000</Keywords>
                    <TimeCreated SystemTime="2012-07-09T06:56:47.000000000Z" />
                    <EventRecordID>989</EventRecordID>
                    <Channel>OAlerts</Channel>
                    <Computer>PC-NAME</Computer>
                    <Security />
                    </System>
                    <EventData>
                    <Data>Microsoft Excel
                    </Data>
                    <>'NET FOLDER' נמצא בשימוש כעת. נסה שוב מאוחר יותר.
                    </Data>
                    <Data>700812
                    </Data>
                    <Data>14.0.6029.1000
                    </Data>
                    <Data>
                    </Data>
                    <Data>
                    </Data>
                    </EventData>
                    </Event>

                    Comment


                    • #11
                      Re: excell 2010 the file is locked. try the command again later.

                      please help ?

                      Comment


                      • #12
                        Re: excell 2010 the file is locked. try the command again later.

                        please review:
                        http://social.technet.microsoft.com/...-7eb766d6c720/

                        and
                        http://support.microsoft.com/kb/983458
                        Last edited by Dumber; 5th August 2012, 19:42.
                        Marcel
                        Technical Consultant
                        Netherlands
                        http://www.phetios.com
                        http://blog.nessus.nl

                        MCITP(EA, SA), MCSA/E 2003:Security, CCNA, SNAF, DCUCI, CCSA/E/E+ (R60), VCP4/5, NCDA, NCIE - SAN, NCIE - BR, EMCPE
                        "No matter how secure, there is always the human factor."

                        "Enjoy life today, tomorrow may never come."
                        "If you're going through hell, keep going. ~Winston Churchill"

                        Comment


                        • #13
                          Re: excell 2010 the file is locked. try the command again later.

                          i dont think to create a new file for each save will do the work

                          and i have to ask about this part

                          My problem was from a settings from GPO "Files not cached" where i put *.tmp
                          After i change it to "Not configured" and my office can save on the network again
                          Try to see if u have the settings active and remove it.
                          location please


                          AND THANKS

                          Comment

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