Announcement

Collapse
No announcement yet.

Outlook 2010 keeps asking for credentials

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Outlook 2010 keeps asking for credentials

    I am using Outlook 2010 to retrieve mails from Microsoft Exchange. Although after starting the program, it downloads 4 - 5 messages then it asks me to input my credentials. I put it in & also check the remember my credentials option but the problem persists. Any ideas?
    Screenshot:


  • #2
    Re: Outlook 2010 keeps asking for credentials

    Some of our customers had similar issues, it turned out to be a cached password in the windows credential manager overriding the outlook one.

    In the user profile:

    Win7/vista:
    Control panel>user accounts>credential manager

    and delete any exchange/outlook username/passwords and try saving again.

    I think it's called .net passwords in XP from memory

    Comment

    Working...
    X