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Cannot expand distribution list on different exchange server

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  • Cannot expand distribution list on different exchange server

    Users A and B are on exchange server 1 (Exchange 2003).
    Users C and D are on exchange server 2 (Exchange 2007).

    Users A, C, and D have Outlook 2010.
    User B has Outlook 2007.

    All distribution lists are on exchange server 2.

    We're in the process of upgrading everyone from Office 2007 to 2010 as you can see above. Apparently when user A attempts to expand a distribution list to see who's in it, they no longer can see who's in it. The error message states that this is because the distribution list is on a different server.

    User B can expand it just fine, and C and D can also expand it, so it looks like it's truly down to a "feature" in Outlook 2010, so it clearly only happens when a user is on Outlook 2010 and is attempting to open a DL that's on a different exchange server.

    Anyone know WHY they did this (something to do with DLs now being Contact Groups in Outlook 2010?) or if there's a simple fix to bring back this feature?

    Thanks!
    ** Remember to give credit where credit is due and leave reputation points where appropriate **

  • #2
    Re: Cannot expand distribution list on different exchange server

    If user C and D can expand the list fine and are using Outlook 2010 then i would look at the users outlook profile and re-creating that.

    Just had a very quick trawl through the settings on my machine and i can't see anything that would affect this.

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    • #3
      Re: Cannot expand distribution list on different exchange server

      But are they on the same exchange server?
      ** Remember to give credit where credit is due and leave reputation points where appropriate **

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      • #4
        Re: Cannot expand distribution list on different exchange server

        Sorry missed that bit.

        Have you tried logging user b into the sane machine then running from outlook 2010??

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        • #5
          Re: Cannot expand distribution list on different exchange server

          B still has yet to upgrade his Office.
          ** Remember to give credit where credit is due and leave reputation points where appropriate **

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