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Outlook 2007 - PDF attachment still open

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  • Outlook 2007 - PDF attachment still open

    I have a user that is working in Outlook 2007 with Adobe 7 Standard. User is getting an error that pdf doc is still open when trying to attach it to email.

    Series of Events are as such....
    User has Outlook 2007 open
    User opens word doc in Word 2007
    user prints the doc to the pdf printer
    Which then opens converted doc in Adobe
    user closes Adobe
    user then opens new email and attaches the newly created pdf document
    outlook errors saying pdf still open
    user closes outlook and reopens
    user is able to send email with new pdf doc

    I know that Adobe is not playing well with Office 2007 yet, especially not Adobe 7, but I am hoping maybe someone has come accross a work around of some sort rather than having to shut down outlook all the time.

  • #2
    Re: Outlook 2007 - PDF attachment still open

    Have you checked to see if the adobe process is active in the background?
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    • #3
      Re: Outlook 2007 - PDF attachment still open

      That is a thought and i will check it, but she has tried just closing the document too to make sure it is closed but no good. i will check it and let you know.