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  • cannot add network printer

    hi. i'm trying to add a network printer onto an XP machine. the printer is connected to another XP machine on the network.
    when i go to add a printer i can see the printer in the find a printer wizard but when i try to add it box appears asking me to enter the username and password to log into the XP machine which has the printer locally attached to it. so i type in the network administrator username and password and then after a while an error message comes up saying that windows is unable to connect to the printer and that the operation could not be completed.
    please help.

  • #2
    Re: cannot add network printer

    You need to add a User Account to the XP machine that has the printer that has the same Username and Password as a User Account on your machine.
    1 1 was a racehorse.
    2 2 was 1 2.
    1 1 1 1 race 1 day,
    2 2 1 1 2

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    • #3
      Re: cannot add network printer

      tried that already.

      still no luck

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      • #4
        Re: cannot add network printer

        Does the User Account have a PASSWORD or is it blank?
        1 1 was a racehorse.
        2 2 was 1 2.
        1 1 1 1 race 1 day,
        2 2 1 1 2

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        • #5
          Re: cannot add network printer

          the user account does have a password.

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          • #6
            Re: cannot add network printer

            would the network administrator account work?

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            • #7
              Re: cannot add network printer

              Is the computer with the printer connected to is a member of the domain?
              Tom Jones
              MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
              PhD, MSc, FIAP, MIITT
              IT Trainer / Consultant
              Ossian Ltd
              Scotland

              ** Remember to give credit where credit is due and leave reputation points where appropriate **

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              • #8
                Re: cannot add network printer

                yes it is a member of a domain

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                • #9
                  Re: cannot add network printer

                  Type <domain name>\administrator and type the password. u can also try the local account where the printer is connected, <computer name\administrator and the password.

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                  • #10
                    Re: cannot add network printer

                    thanks for that....yes i had tried both those methods but it still wouldnt allow me to connect to the printer
                    could it be a setting within the os of the machine that has the printer that would not be allowing a computer to connect to its devices?

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                    • #11
                      Re: cannot add network printer

                      Does the user have access to connect to the printer??

                      How is the printer setup??? Does the user need to connect to a print server??

                      How many users are already connected to the XP machine?? Remember XP has a built in connection limit of 10 users.

                      Maybe time to move the printer to a server OS.

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