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  • wireless connection dropping

    Hi

    I have a network that can be either be wired or wireless, but when the users are on wireless the "offline files, connection to server was lost" balloon message appears every 15-20 mins.

    Updated wireless NIC driver to no avail.

    Any advise?

    R

  • #2
    Re: wireless connection dropping

    What wireless device(s) are they connecting to?
    Consider putting in an additional WAP
    If there are other Wireless networks in range, consider changing the channel
    Tom Jones
    MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
    PhD, MSc, FIAP, MIITT
    IT Trainer / Consultant
    Ossian Ltd
    Scotland

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    • #3
      Re: wireless connection dropping

      Try checking the settings in the router for the transmition speed to auto, and not 54mbit, in some cases if you define the speed manualy as 54mbit and the signal drops and you loose connection. Try to use a lower or higher channel, 4 or 8/11. You can always try to drop speed of transmiton to 22mbit and see waht happens, and there can be always the chance that you have a faulty router.

      Regards
      Kevin

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      • #4
        Re: wireless connection dropping

        Got a cordless phone on the 2.4GHz range?
        What about a microwave oven?

        Get a copy of Netstumbler and see if you are getting interference from other sources.
        1 1 was a racehorse.
        2 2 was 1 2.
        1 1 1 1 race 1 day,
        2 2 1 1 2

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        • #5
          Re: wireless connection dropping

          Have you updated to the latest services packs? I had a tablet pc with XP and the same thing happen.

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          • #6
            Re: wireless connection dropping

            Yes I have the latest service pack balvisimo. Thanks

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            • #7
              Re: wireless connection dropping

              Originally posted by rkaria View Post
              Yes I have the latest service pack balvisimo. Thanks
              rkaria, of the four suggestions there, you responded to one..
              please try the others and let us know??

              DJ
              Daniel John
              A+, HDA, MCP (x3), VCP

              "There are 10 types of people in this world. Those who understand binary and those who don't."


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              • #8
                Re: wireless connection dropping

                Originally posted by Ossian View Post
                What wireless device(s) are they connecting to?
                Consider putting in an additional WAP
                If there are other Wireless networks in range, consider changing the channel
                Thanks Ossian, they are connecting to Netgear WG602 802.11g/b AP.

                There is no other wireless networks in range.

                Comment


                • #9
                  Re: wireless connection dropping

                  Originally posted by biggles77 View Post
                  Got a cordless phone on the 2.4GHz range?
                  What about a microwave oven?

                  Get a copy of Netstumbler and see if you are getting interference from other sources.

                  There is no cordless phone but there is one microwave, about 5 meters away...Would that effect users?

                  Thanks R

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                  • #10
                    Re: wireless connection dropping

                    When it is used, yes it could disrupt the wireless signal.
                    1 1 was a racehorse.
                    2 2 was 1 2.
                    1 1 1 1 race 1 day,
                    2 2 1 1 2

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                    • #11
                      Re: wireless connection dropping

                      Originally posted by biggles77 View Post
                      When it is used, yes it could disrupt the wireless signal.
                      The microwave is only used during lunch and the network offline messages happends every 10 mins all day

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                      • #12
                        Re: wireless connection dropping

                        Did you install Netstumbler and see if there are any AP signals disrupting his connection? Though if it is an electromagnetic type interference then you will need something better than Netstumbler to detect it.
                        1 1 was a racehorse.
                        2 2 was 1 2.
                        1 1 1 1 race 1 day,
                        2 2 1 1 2

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                        • #13
                          Re: wireless connection dropping

                          Have you tried any of the options i have given to you? as biggles said use netstumbler to check the less used channel and see what happens. does it only happen to one laptop ? i still think that you have a faulty router. Have you changed the antena of the router? allready had cases that the antena was broken inside.

                          Regards
                          Kevin

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                          • #14
                            Re: wireless connection dropping

                            First and foremost, how long has this been going on? Was it always like this or did it just start suddenly?


                            As kevin said, try changing out antennas, however could you just get a new access point and try that one? If that doesn't work, it might also be interesting to try a 5GHz 'a' or 'n' band access point in the area to see how that behaves.
                            Wesley David
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                            • #15
                              Re: wireless connection dropping

                              Does this only affect Offline files when the problem occurs or do you lose connectivity completely?

                              Can you still surf the internet etc?
                              Can you copy files to - from another network resource?
                              Can you send a print job to a network printer?
                              Is there anything being recorded in the event logs?
                              Is the Wireless NIC on the laptop statically addressed or assigned by DCHP?

                              What encryption do you use?
                              Send a continual ping to your server or another network resource to see if the connection drops completely....

                              Can you review the event logs on the Access Point if available....?
                              MCP 2003, XP, MCP Exchange 2003, Sonicwall CSSA, ITIL V3

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