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  • Providing an alternate route for inbound web traffic

    Hi All,

    We have a situation with some of our customers accessing our web site.
    These are Charter customers in the NC/SC part of the United States.
    Our data center with the web servers is in Chicago, our main office is in Madison, WI. Tracert's run from the customer site show that traffic is getting caught in a routing loop between two Charter routers.

    We have been working with Charter for over a week now, with no fix.

    We would like to provide an alternate path for our NC/SC customers though our Madison office to the Chicago data center If our original web site is www.website.com, we would like to provide a new address, ww2.website.com to do this.

    Can someone point me in the right direction to accomplish this?

    Thank You,

    Chris

  • #2
    Re: Providing an alternate route for inbound web traffic

    You will need to setup a host (A) record in your DNS for ww2.website.com, pointing it to the IP address of the web server in Chicago.
    Regards,
    Jeremy

    Network Consultant/Engineer
    Baltimore - Washington area and beyond
    www.gma-cpa.com

    Comment


    • #3
      Re: Providing an alternate route for inbound web traffic

      what I would do is leave dns A entry for your domain intact and then change or add the www A entry to the other server.

      so when people go to yourdomain.com it will go to NC
      and if they go to www.yourdomain.com it will go to chicago.

      Other thing is change the first supplier to something else?
      PM me as I might be able to help with that.
      Blog: smoothblog.co.uk

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