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using remote assistance over router and cable modem

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  • using remote assistance over router and cable modem

    I'm trying to connect to another PC which sits on a cable modem connection and has a router with NAT

    I am also using a router and cable modem

    Both machines are win xp.

    But names cannot be resolved. Any tips on how to resolve this. Both routers are the same and the user at other end knows how to enable and disable the Windows Firewall is there anything else I need to do to get it to work

    thanks

  • #2
    Did you open a static port mapping for port TCP 3389 on both sides?
    Cheers,

    Daniel Petri
    Microsoft Most Valuable Professional - Active Directory Directory Services
    MCSA/E, MCTS, MCITP, MCT

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