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CER - E911 - Internal Emergency Number

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  • CER - E911 - Internal Emergency Number

    We have the Cisco Unified Call Manager 8.5 and Cisco Emergency Responder 8.5 in place at where I work, and the E911 service works great. My question is, is it possible to add another 3 digit emergency number only for internal use in addition to the 911 that we have working. This emergency number would work the same way as the 911 number but stay within our internal network and not reach Emergency Responders outside. This number would be for emergencys handled by our internal response team.

    I am not sure that this would be possible to use the CER server for this? Has anyone done this?



  • #2
    Re: CER - E911 - Internal Emergency Number

    Never messed with CER and never seen CUCM 8.5 as we are still on 6 at where I work. I would assume your using a 4 digit dial plan internally? If so just create a 4 digit in CUCM and forward it where you want it.

    In reality it doesn't matter if its 3 or 4 digits at all as your route plan/pattern will determine where the call gets routed for both internal and external calls.
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