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outlook on the terminal server is not saving sent items

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  • outlook on the terminal server is not saving sent items

    hi ,
    when i connecto to my server from home by the terminal server
    my outlook is not saving sent items. i send a new mail but its not saved as
    a sent item.

    how can i fix it?
    thnx for any help

  • #2
    Re: outlook on the terminal server is not saving sent items

    First, with 55 posts, you should know to post this in the correct forum.

    Can you please tell us:
    Which server OS are you running
    Which version of Outlook are you running
    Which version of Exchange are you running

    Are the messages getting to someone else?
    Do you have anything like a PST file where the messages are arriving instead of in your mailbox?

    Tom
    Tom Jones
    MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
    PhD, MSc, FIAP, MIITT
    IT Trainer / Consultant
    Ossian Ltd
    Scotland

    ** Remember to give credit where credit is due and leave reputation points where appropriate **

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    • #3
      Re: outlook on the terminal server is not saving sent items

      this is a server 2003 with exchange 2000 sp3
      outlook on the workstations or terminal is ol2000 heb

      the mail is sent ok to the recipients they get it fine

      there is no other pst files only the exchange mailbox

      thnx for any help

      any way i posted this in this forum since I found out that the former admin
      installed office 2000 on the main server (2003), so users of terminal service
      will be able to see ol2000 on their desktop.
      so i think this might be 1 reasone at least for such a problem.
      and not only the exchange server itself. it might be an os issue.
      if im wrong ill try to post it on the exchange category.

      Comment


      • #4
        Re: outlook on the terminal server is not saving sent items

        Check and see if they are replying to messages that are not in the inbox.

        I've seen this beforeon normal workstations where it actually saves the message in the same folder as the originating email.

        To change this setting check the following box.

        Open outlook.
        Go to Tools and Options.
        Under the preferences tab click on Email Options
        Check the box marked Save Copies of Messages in Sent Items Folder

        Hopefully this helps.

        Comment


        • #5
          Re: outlook on the terminal server is not saving sent items

          Windows 2003 and Exchange 2000?! There is no option to install Exchange 2000 on Windows 2003.
          Also, installation of Office on Exchange server isnt supported...
          Best Regards,

          Yuval Sinay

          LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

          Comment


          • #6
            Re: outlook on the terminal server is not saving sent items

            I assume you've checked this, but just in case, in Outlook -> Tools -> OPtions -> Email Options -> Message Handling -> Save copies of messages in sent items folder.

            Other basics:

            1. Outlook isn't supported on an Exchange Server, as they use different mapi32.dll.

            2. On a terminal server, outlook MUST be installed after terminal server is enabled and TS must have been in install mode.

            http://www.sessioncomputing.com/applications.htm
            Attached Files
            Patrick Rouse
            Microsoft MVP - Terminal Server, Provision Networks VIP
            President - Session Computing Solutions, LLC
            http://www.sessioncomputing.com

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            • #7
              Re: outlook on the terminal server is not saving sent items

              i checked it out again
              and all is ok

              does any 1 has any other idea how to fix it?

              the mail is beeing recieved by the recipients
              the mail is added to the saved items at the office outlook
              BUT not to the Terminal servers outlook
              the save messages is set fine.


              thnx for any help

              Comment


              • #8
                Re: outlook on the terminal server is not saving sent items

                ok thnx for the help was my mistake
                indeed it was the save messages thing
                my mistake
                i checked it on the server and the local station
                but not as a user session.
                when i loged in as the user it was off. no messages were set to be saved.
                thnx again for the help

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