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  • smartcard not working in remote desktop

    Hello,

    We have a (tele)banking program on a Windows XP SP2 computer which uses a USB SmartCard for authentication to communicate with the bankserver. Using it locally (console) it works fine, but when the user connects remotely to his desktop using default Windows XP remote Desktop the program returns a error "the smart card resource manager is not running" and looking into the configuration utility of the smart card reader it shows no USB ports anymore. The banking Company says that the Smart Card service is not running, but this service runs perfectly even remotely.

    Is it possible that Remote Desktop by design blocking services for running remotely? and can we override this?

    With best regards,

    Victor

  • #2
    Re: smartcard not working in remote desktop

    First, use RDP 5.2 client (you can find a link in Petris site).
    Then verity that the RDP 5.2 allow smart card operation, and the
    smart card drivers installed by the latest version on the TS server and
    the local computer.
    If this doesnt helps, please contact the smart card support staff.

    Regards,

    Yuval
    Best Regards,

    Yuval Sinay

    LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

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    • #3
      Re: smartcard not working in remote desktop

      Hello Yuval,

      I've tried that, i've downloaded the RDP 5.2 but with no result. For some reason the USB ports which connects the smart cards are not available in a remote session.
      But anyway thanks for the support.

      Victor

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