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  • Client Idle Disconnection

    Hello Team,

    Have anyone run into this issue where I'm currently facing? I have Win2k12 terminal server.
    My client get disconnect randomly on when on idle.

    -I do not have a GPO to disconnect terminal client when on idled
    -On the terminal host configuration do not have idle time disconnect set.

    My terminal users randomly get disconnect from the sessions, the idle time can be varies sometime 10 minutes, sometime 30mins. It is not consistent.

    I know for sure 100% that network is up when user get disconnect from their session. And they always get reconnect back to the same session.

    It's weird. I have been pounding my head around this issue to isolate the problem and I wonder if anyone ran into this issue before

    Thanks,
    HN

  • #2
    Re: Client Idle Disconnection

    have you checked out something like this?

    Keeping Terminal Server Connections Alive
    its easier to beg forgiveness than ask permission.
    Give karma where karma is due...

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    • #3
      Re: Client Idle Disconnection

      Originally posted by James Haynes View Post
      have you checked out something like this?

      Keeping Terminal Server Connections Alive
      I applied the registry settings per your suggestion. I asked user to log off/back on to the terminal server to see if the session is stay connected.
      I told them, in the worse case, I will schedule the reboot for the reg setting to take effect.

      I'm hopping this is it. Because there is no other setting on the severs that I could find to cause this.

      Thanks
      HN

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      • #4
        Re: Client Idle Disconnection

        Are the server and clients using the latest hotfix? what AV you have?
        Best Regards,

        Yuval Sinay

        LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

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        • #5
          Re: Client Idle Disconnection

          Could this be the same kind of problem I am having. Check post from techrep1000. There is a management console in the server manager that controls the ts sessions.

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