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  • TS Web Access

    users connect to a terminal server via ts web access.

    they regularly get disconnected - The connection has been lost. Attempting to reconnect to your session.

    This does not happen if they connect via an rdp icon on the desktop with the Wan IP of the target server.

    I would prefer to use the https to connect rather than 3389 via rdp.

    Can anyone assist?
    Attached Files

  • #2
    Re: TS Web Access

    so you connect to remote.bla.com/RDWeb
    then open the RDP connection to the host
    then, at some point, intermittently, the RDP connection disconnects?
    Please do show your appreciation to those who assist you by leaving Rep Point https://www.petri.com/forums/core/im.../icon_beer.gif

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    • #3
      Re: TS Web Access

      Hi,

      Did you setup TS Gateway?
      Best Regards,

      Yuval Sinay

      LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

      Comment


      • #4
        Re: TS Web Access

        ts gateway is setup on the sbs server. the ts is a win 2008 standard server.
        connect to http://remote.company.ie/ts

        Users who connect via remote web workplace to the sbs server get disconnected also at different times.

        Is the problem with the gateway? There is a go daddy ssl cert installed.

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        • #5
          Re: TS Web Access

          Hi,

          Did you install all the SBS + Windows updates on it? Did you check in the firewall logs if ISP connectivity may create this issue? Also, what is installed on the SBS and what its hardware spec.?
          Best Regards,

          Yuval Sinay

          LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

          Comment


          • #6
            Re: TS Web Access

            yes the terminal server and sbs server have all MS updates. the sbs is a hp proliant ml 330 g6 quad core with 32gb. Exchange 2007, office 2010 and 2007 which I will uninstall.

            SBS event viewer - event id 303 in the terminalservices-Gateway operational
            The user "company\user", on client computer "remote ip", disconnected from the following network resource: "TerminalServer.company.local". Before the user disconnected, the client transferred 2795 bytes and received 2439 bytes. The client session duration was 250 seconds.

            the above is the only reference to the issue I can find.

            the firewall is just a basic zyxel 662h.

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            • #7
              Re: TS Web Access

              What is the TS server hardware? Did you install Hyper-V on the SBS/TS?
              Best Regards,

              Yuval Sinay

              LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

              Comment


              • #8
                Re: TS Web Access

                ts server is a hp proliant ml 330 g6 quad core with 4gb win 2008 standard 32bit.
                No hyper v on sbs or ts.

                Comment


                • #9
                  Re: TS Web Access

                  Why you dont install the TS Web + TS Gateway on the TS it self?
                  Best Regards,

                  Yuval Sinay

                  LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

                  Comment


                  • #10
                    Re: TS Web Access

                    You should only use the TS Gateway on the SBS server. If you installed it on the TS also, remove it from there. Also, you need to install the Role TS Web Access on the SBS and use the SBS IIS. Do that instead of installing RD Web Access on the TS. When you install TS Web access on SBS it will create a virtual directory in IIS under the Default Web Site. It is ok to leave it there if you plan on also using Web Access on the local network. But you need to create a copy of it in the SBS Web Applications node in IIS on SBS. When you configure the Gateway and TS Web access on SBS correctly, you can point them to your TS and everything will work on 443

                    I was advised above in another post.

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