Announcement

Collapse
No announcement yet.

RemoteApp can't restore size after minimized

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • RemoteApp can't restore size after minimized

    Hope all is well. We have a strange problem I'm hoping someone have some suggestions. We have a RDS farm with RemoteApp that have been running for a few months without any major issue. From time to time, users would report an issue where if a RemoteApp is minimized for a while, it can't be restored to size - well, it does restore to size but the application is transparent. There is a hint of the outline of the application window but the entire content is clear as if nothing is there. Hope I'm describing it right. Has anyone experience this and have a solution? this only happens if RemoteApp is launched from remote network where there is a firewall in between the user and RemoteApp server. At first I thought maybe minizing the app would cause the virtual tunnel to go quiet so firewall times out and disconnect the session but that is not the case. The user can use Remote and Desktop Connection to close the application and relaunch without having to authenticate through the firewall.

    Any suggestion on what may be causing this and how to resolve?

  • #2
    Re: RemoteApp can't restore size after minimized

    Please use the latest RDC client + update video adapter driver, in the client computer.
    Best Regards,

    Yuval Sinay

    LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

    Comment


    • #3
      Re: RemoteApp can't restore size after minimized

      Is this a problem you've encounter before and the solution is to update display driver update? Thanks for the suggestion.

      Comment


      • #4
        Re: RemoteApp can't restore size after minimized

        Yeap, display driver update resloved this issue...
        Best Regards,

        Yuval Sinay

        LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

        Comment

        Working...
        X