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"The Citrix Servers Reported That The Alternate Address Cannot Be Found"

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  • "The Citrix Servers Reported That The Alternate Address Cannot Be Found"

    Hi All,

    From time to time on my WI servers I receive the following error message:

    Site path: c:\inetpub\wwwroot\Citrix\XenApp01.

    The Citrix servers reported that the alternate address cannot be found. This message was reported from the XML Service at address http://servername:80 http://com.citrix.xml.NFuseProtocol.RequestAddress. Log ID: d7b48def

    The server in question however is not configured with an alternate address. I will note that this happens when accessing our WI externally via a Access Gateway. The site path listed in question is currently set up for "Gateway Direct" secure access.

    Can someone steer me in the right direction on the next steps to resolve the issue?

    TIA,

    -Jason
    MCSA/MCSE 2K3,MCITP:ESA,MCTS x 4,VCP x 2

  • #2
    Re: "The Citrix Servers Reported That The Alternate Address Cannot Be Found"

    Did you reviewd:

    http://support.citrix.com/article/CTX107181

    http://support.citrix.com/article/CTX110026

    http://support.citrix.com/article/CTX039746
    Best Regards,

    Yuval Sinay

    LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

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    • #3
      Re: "The Citrix Servers Reported That The Alternate Address Cannot Be Found"

      Yuval,

      Thank you for the post... I will take a look and review the links.

      -Jason
      MCSA/MCSE 2K3,MCITP:ESA,MCTS x 4,VCP x 2

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