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  • Remote Assitance

    Hi

    i have a few XP sp2/3 machines that i need to have the ability to use Remote Assitance for two terminal server i have , when thet try to connect to the server its ok , then they get the users list and when they try to connect to one of the users they get " a program could not start . please try again "

    i did all of thos with not help
    1. enable the Solicited Remote Assistance in Windows XP .
    2. checked the FW (its off) .
    3.changed the RPC user to Local instead of network .

    what else can i try ????

    Thanks

    TK

  • #2
    Re: Remote Assitance

    Did you tried:

    http://support.microsoft.com/default.aspx/kb/301527

    http://www.windowsnetworking.com/art...l-Enabled.html

    ?
    Best Regards,

    Yuval Sinay

    LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

    Comment


    • #3
      Re: Remote Assitance

      Found the solution

      the RemoteDesktop helper server was disabled

      Thanks

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