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  • "Cannot connect printer to port"

    Hi folks,
    We have a terminal server (2003) supporting serveral users (on a workgroup of XP computers). Almost everything works fine, except for one printer.
    The printer in question is an Oki C3530 MFP and is connected to the network by IP.

    The printer is at a remote office and works absolutely fine locally but is intermittant when used through the terminal server. We have a number of other different printers in use that have no problems at all.

    The driver disc originally had v1 drivers on it. When these are installed to the terminal server and a remote print is sent it always pops up the message "Cannot connect printer to port". After clicking OK, sometimes it prints, sometimes it doesn't.

    We went to Oki and were given the latest drivers (2.2.2) if we install these to the clients and the terminal server it just flat out refuses to work at all. Different programs give different errors, the windows test page "fails to print". Notepad errors with "the handle is invalid".

    At the moment we are running with driver version 2.2.2 on the clients and 1 on the terminal server. This runs exactly the same as having 1 on the clients and server.

    So, has anyone seen this kind of behaviour and know of any options to try before we tell the printer company to give us something else as working remotely was part of the spec..

  • #2
    Re: "Cannot connect printer to port"

    Is the printer installed on the TS or in another Print server or the clients itself?
    Caesar's cipher - 3

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    • #3
      Re: "Cannot connect printer to port"

      Hi there, 2nd paragraph I said that the printer is at the remote site so it is connected to the workgroup by a network cable into the switch. It is then installed directly to each client PC with the driver then being configured into the terminal server.

      For what it is worth, there's a smaller Epson printer next to it configured exactly the same way and that works, we also deal with several other TS for different companies and this is the first time we've had one be such a pain with printer drivers.

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      • #4
        Re: "Cannot connect printer to port"

        Originally posted by beddo View Post
        Hi there, 2nd paragraph I said that the printer is at the remote site so it is connected to the workgroup by a network cable into the switch. It is then installed directly to each client PC with the driver then being configured into the terminal server.
        So you did, but that suggests that the IP port is being used but not where and how the printers are installed.
        The windows printing subsystem is quite complex and the way the printing is handled depends on the configuration especially when you add in Terminal servers in the mix.
        But yeah, If you have two different printers configured the same and one is working maybe the OKI support will be more of help.
        Caesar's cipher - 3

        ZKHQ BRX HYHQWXDOOB GHFLSKHU WKLV BRX ZLOO UHDOLVH LW ZDV D ZDVWH RI WLPH!

        SFX JNRS FC U6 MNGR

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