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  • Outlook 2003 crashing

    Hi

    Outlook 2003 is regularly crashing for TS users on Server 2008R2

    Problem Event Name: BEX
    Application Name: OUTLOOK.EXE
    Application Version: 11.0.8217.0
    Application Timestamp: 480f95d9
    Fault Module Name: dhcpcsvc6.DLL
    Fault Module Version: 6.1.7600.16385
    Fault Module Timestamp: 4a5bd9b6
    Exception Offset: 00001730
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.1.7600.2.0.0.18.10
    ocale ID: 2057
    Additional information about the problem:
    LCID: 1033
    Brand: Office11Crash
    skulcid: 1033

  • #2
    Re: Outlook 2003 crashing

    Moved to TS forum for better response
    Tom Jones
    MCT, MCSE (2000:Security & 2003), MCSA:Security & Messaging, MCDBA, MCDST, MCITP(EA, EMA, SA, EDA, ES, CS), MCTS, MCP, Sec+
    PhD, MSc, FIAP, MIITT
    IT Trainer / Consultant
    Ossian Ltd
    Scotland

    ** Remember to give credit where credit is due and leave reputation points where appropriate **

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    • #3
      Re: Outlook 2003 crashing

      BEX and the dll file that is being referenced seem interesting.

      Possible cause could be BEX (something like nx i believe)
      the dll could have to do with IPV6/DHCP

      Other than that I would recommend some troubleshooting on your side..
      Please give points where appropriate

      <I dont create ready scripts for you, but I'm willing to point you in the right direction>

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      • #4
        Re: Outlook 2003 crashing

        Hi,

        Please upgrade the Office + Windows to the latest hotfix/service pack level.

        http://support.microsoft.com/default...b;EN-US;929135
        Best Regards,

        Yuval Sinay

        LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

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