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  • PDF files on virtualized terminal server

    All,

    I'm not sure where to place this post. We just virtualized a Microsoft 2003 Terminal Server using vmware esx server 3i. Prior to this migration, the terminal server ran Windows 2000 and was not virtualized.

    We work with PDF files heavily on the terminal server using Adobe Acrobat. We ran Acrobat 6 before the migration, and upgraded to Acrobat 9 afterwards. Since the migration when users connect to the terminal server from outside the office , the rendering of PDF files for the purpose of reviewing documents has become much slower, exactly the opposite affect of what we wanted. The users all use Acrobat on their desktops and laptops inside the office so we installed it on the terminal server as well for the sake of consistency.

    I know that terminal servers repaint the screen continually when working with PDFs so the process is somewhat painful. However, it seemed faster with Acrobat 6 prior to the migration. I've heard recommendations to go to Citrix, but am concerned that there could be some issue with Acrobat 9 and terminal servers that still may be present even if we upgrade to Citrix.

    I would love any advice from someone on the best way to work with PDF files in a terminal server environment. In our scenario, which new element likely caused the performance degradion: virtualizing the server, upgrading to microsoft server2003, or upgrading to Acrobat 9???

    Thanks in advance.
    Penny
    Last edited by pdowney; 10th November 2009, 14:49.

  • #2
    Re: PDF files on virtualized terminal server

    I recommend you go back to Adobe 6.

    I run ESX 4.0 and Citrix with Windows Server 2003 Terminal Servers. Anything higher than version 6 will cause tremendous pain due to how Adobe refreshes.

    In the end I took mine back to Adobe 5. I own version 5, 7 and 9. But only v5 would work without locking up users while it is trying to refresh. I tried changing settings in preferences and worked on it for over a week when I finally gave up.

    I started with just RDP and went to Citrix thinking it would solve the problem as well. Only causes other issues with printers. If you do not need Citrix for other reasons (I also needed it for failover, etc) I would stay with RDP.

    The easy way to test this is to clone your machine and run tests.

    Hobie

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    • #3
      Re: PDF files on virtualized terminal server

      This question related to Application issue... not TS issue.
      You can disable some of the add-on of the Acrobat Reader and this should cut the time of loading applications.
      Also, please use ESX 4... not 3i.
      Best Regards,

      Yuval Sinay

      LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

      Comment


      • #4
        Re: PDF files on virtualized terminal server

        I agree with Hobie. We run a TS farm and two things are "session killers": Acrobat and IE. You might try using a third party PDF application like foxit PDF Reader and see if you get better performance.

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        • #5
          Re: PDF files on virtualized terminal server

          http://lifehacker.com/263500/speed-up-adobe-reader-8
          Best Regards,

          Yuval Sinay

          LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

          Comment

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