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app works on console but not via RDP - TS 2008

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  • app works on console but not via RDP - TS 2008

    I have an application that I would like to share via TS, or better yet remote app.
    It's a peculiar application that has a lot of caveats and irritations, but it is mandatory in my environment. I should note that it works properly with TS2003 and Citrix.

    When I log in locally as any user to the TS, I can start the app, and have 100% functionality.

    When I RDP into the TS as any user, including administrator, I can start the app, but there is a specific functionality (it opens a new "console" window with access to certain information screens) that does not work. The app can query it's central database and works 100% except that you cannot open a "console"

    I used System Monitor to watch me opening the console locally and via RDP to see if there were any glaring errors or differences, but could not see anything in specific.

    Are there any weird anomalies that would cause something to work locally but not in RDP? I know the information available is limited because of the unique nature of the app, but I thought maybe there would be one known... thing... that just does not work in RDP

    thanks!

  • #2
    Re: app works on console but not via RDP - TS 2008

    Well, Citrix provides a better applications suport then RDP:

    http://www.citrix.com/English/ps2/pr...tentID=1680516

    Some of the applications required local Administrator permission and Citrix can override this
    limitation.
    The best way from my point of view is to contact the software support team....
    Best Regards,

    Yuval Sinay

    LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

    Comment


    • #3
      Re: app works on console but not via RDP - TS 2008

      Originally posted by yuval14 View Post
      Some of the applications required local Administrator permission and Citrix can override this
      limitation.
      The best way from my point of view is to contact the software support team....
      unfortunately the software support team (assuming you didn't mean MS's support team) was of no help

      Does logging in via RDP rather than locally strip off local administrator permissions? As I mentioned in my thread, I have tried logging in via RDP as the administrator and get the same results.
      I have no problem going with Citrix if it's a better fit, but I don't want to buy Citrix only to find out that it still doesn't work the way I want it to

      Comment


      • #4
        Re: app works on console but not via RDP - TS 2008

        1. You can use a trial version of Citrix for tests.

        2. What errors you get? The same errors appear if the user have local admin right?
        Best Regards,

        Yuval Sinay

        LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

        Comment


        • #5
          Re: app works on console but not via RDP - TS 2008

          Are you logging into the console session in RDP?

          IE: mstsc SERVERIP /console (or /admin)

          Also, when you run the app via RDP does anything show up on the local screen?

          Hobie

          Comment


          • #6
            Re: app works on console but not via RDP - TS 2008

            I may have to do the citrix trial thing to see if it makes a difference, thanks for the suggestion


            if I RDP into the console session, my app works 100%

            if I RDP in but not into console session, my app errors out.

            Nothing shows up on the local screen when I get it to lock up, in fact there doesn't seem to be any record of any error anywhere, other than the (not responding) in the title bar of the window the app tries to open. nothing in event viewer, no screen errors, nothing obvious in system monitor.

            the app isn't vista approved yet, which is why I suspect it's failing in 2008. lots of archaic stuff in it

            Comment


            • #7
              Re: app works on console but not via RDP - TS 2008

              Please try to use:

              http://www.microsoft.com/downloads/d...displaylang=en
              Best Regards,

              Yuval Sinay

              LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

              Comment

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