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TS Licensing Server does not issue Permanent Per device licenses.

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  • TS Licensing Server does not issue Permanent Per device licenses.

    Hi,

    I have noticed that my TS Licensing server is not handing out permanent licenses to any of the citrix servers. Following is the brief of my environment :

    TS Licensing Server : 2 (Server1, Server2)
    Citrix Servers : 50
    Total no. of Purchased Per Device Licenses : 4000
    Licenses on Each TSLS Server :
    Server 1 : 1800
    Server 2 : 2200

    Server 1 has no free licenses as all of them are issued.
    Server 2 has 1500 Licenses free.
    type of License selected : Per Device.

    Although we are not experiencing any issues in our environment and all the citrix users are able to connect just fine. However when i check the license details i could not find atleast 45 citrix servers in the licenses list. Only 4-5 citrix servers are being issued licenses.
    I have deleted MSLicensing key from one of the citrix server and after reboot what i saw was the server got issued a permanent license. However if i do the same thing on another citrix server it does not get any license be it temporary or permanent.

    Any idea what could be done to fix this issue.

    Thanks in advance.

  • #2
    Re: TS Licensing Server does not issue Permanent Per device licenses.

    Hi,

    Citrix posted the following usefuls KB's:


    http://support.citrix.com/article/CTX564283

    http://support.citrix.com/article/CTX104466

    I guess that all the servers are Win 2003 SP2 + The license servers are Win 2003 SP2.


    After finding the required solution, please backup the servers before
    changing anything.

    Also, please open support ticket in Citrix support site to find futher information
    on this issues.
    The risk to drop the network from operational to not operational state required a further
    checking from my point of view.
    Best Regards,

    Yuval Sinay

    LinkedIn: https://www.linkedin.com/in/yuval14, Blog: http://blogs.microsoft.co.il/blogs/yuval14

    Comment


    • #3
      Re: TS Licensing Server does not issue Permanent Per device licenses.

      Hi,

      Thanks for the reply, however i am not getting any event ids on any server (terminal server licensing server or citrix servers). This issue is with other servers and sometimes client machines also.

      This is really confusing and after reading a lot about terminal server licensing i could not find anything relevant to my issue.

      Please provide some other suggestions.

      Regards

      Comment

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